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467: How to Capitalize On the Consumerization of Healthcare
Manage episode 332939532 series 1538887
Healthcare leaders can capitalize on the consumerization of healthcare if they shift their mindset and how they present their offerings.
Dave emphasizes that patients lack patience which can be an opportunity for customer experience-focused healthcare companies.
You're also in both the healthcare industry and the tech industry whether you realize it or not.
Your opportunities lie in leveraging both technology and storytelling to show how you can make your patients' lives easier.
500 episoder
Manage episode 332939532 series 1538887
Healthcare leaders can capitalize on the consumerization of healthcare if they shift their mindset and how they present their offerings.
Dave emphasizes that patients lack patience which can be an opportunity for customer experience-focused healthcare companies.
You're also in both the healthcare industry and the tech industry whether you realize it or not.
Your opportunities lie in leveraging both technology and storytelling to show how you can make your patients' lives easier.
500 episoder
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