Episode 51 - Addressing Complaints and Compliance for Ideal Distributor and Customer Service
MP3•Episode hjem
Manage episode 317357846 series 3035994
Indhold leveret af The MLM.com Podcast and Hosted by Kenny Rawlins. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af The MLM.com Podcast and Hosted by Kenny Rawlins eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Terrel Transtrum has joined us for this episode of the MLM.com podcast. He brings his 30+ years of industry customer service experience to this discussion. Terrell has recently co-authored LaunchSmart: How to Build a Direct Selling Company. Terrel owns two successful businesses (seven-plus figures) and has been awarded the prestigious DSA award for his company ServiceQuest. In this episode, Terrel discusses his history with teaching the best practices and techniques for customer service. These include appropriately addressing complaints and ensuring optimal compliance. Terrel provides insight into how customer service is ultimately a learning experience to practice life skills and to live a better life.
…
continue reading
58 episoder