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92. How to Use the Value Quotient to Drive Business Growth with Lynn Hunsaker
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Enhance your listening experience with our detailed show notes, featuring bonus resources, additional insights and takeaways from this episode.
Discover a simple yet powerful metric called the Value Quotient to measure and improve customer & employee experiences, leading to tangible business growth.
Timestamps:
[00:00] Intro
[07:15] Debunking Employee & Customer Experience myth
[16:23] CX & EX mistakes to avoid
[39:38] The Value Quotient
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