Going Beyond the Surface With The Black Consumer Market

The Marketing Insider: A Claritas Podcast

February marks the annual celebration of Black History Month, but it’s also a reminder of the work brands still need to do to reach the high value, highly engaged Black consumer market. Ron Cohen, VP of Practice Leadership at Claritas, is back to share how the market has changed over the past two years and even provides actionable advice for marketers looking to add in better informed hyperlocal targeting efforts. Lydia Smith, Chief Diversity Officer of Victoria’s Secret also joins the podcast for her first appearance. She describes how the mega brand has evolved to be more inclusive of their diverse consumer base, including a rebrand right around the time she joined the team. Aside from the DEI efforts Victoria’s Secret continues to undertake, Lydia explains why connecting with Black consumers needs to move beyond surface level, and shares tips for how to achieve this – starting with internal company evaluations. Listen to our last Black consumer market podcast: https://claritas.com/claritas-podcast/podcast-black-consumer-market/ Download our Black consumer market report: https://claritas.com/resources/ Connect with Lydia: https://www.linkedin.com/in/smithlydianichole Check out the latest launch from Victoria’s Secret: https://www.victoriassecret.com/us/vs/bras/love-cloud-collection Download more podcast episodes: https://open.spotify.com/show/0bCxDLausUUWlgsr3XwxuT Learn about Claritas and find your best customers: https://claritas.com Find us on Facebook: https://www.facebook.com/Claritas2.0/ Connect with us on LinkedIn: https://www.linkedin.com/company/claritas_mbs/ Follow us on Twitter: https://twitter.com/Claritas2_0