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How Internal Culture Drives Customer Success w/ Doug Eisenhart

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Manage episode 383732287 series 3394167
Indhold leveret af Joe Sullivan. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Joe Sullivan eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Lots of business like to talk about things like "work culture" and "core values". But for many of those businesses, these are just aspirational concepts. My guest today, Doug Eisenhart, is the President of a manufacturing organization that truly lives and breathes its core values, and has built a work culture second to none. Doug will talk about how creating this kind of strong organization health internally translates into customer success. Because when your people are all rowing in the same direction, and they're owning and embracing their roles, amazing thing start to happen for your customers too.
  continue reading

222 episoder

Artwork
iconDel
 
Manage episode 383732287 series 3394167
Indhold leveret af Joe Sullivan. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Joe Sullivan eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Lots of business like to talk about things like "work culture" and "core values". But for many of those businesses, these are just aspirational concepts. My guest today, Doug Eisenhart, is the President of a manufacturing organization that truly lives and breathes its core values, and has built a work culture second to none. Doug will talk about how creating this kind of strong organization health internally translates into customer success. Because when your people are all rowing in the same direction, and they're owning and embracing their roles, amazing thing start to happen for your customers too.
  continue reading

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