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The Pulse: Air Canada required to honor AI-generated refund policy, AI's impact on law firm billing and how to craft an organizational AI policy

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Manage episode 402785990 series 2561425
Indhold leveret af Elliot Leibu. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Elliot Leibu eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Alex and Elliot chat about:

* how to craft an organizational AI policy

* a recent tribunal decision requiring Air Canada to honor a refund policy invented by its online chatbot

* recent articles on AI's impact on law firm billing and a potential shift towards value-based pricing

* another recent article on the need to balance AI's precision with human insight in the practice of law

A big thanks to LinkSquares for sponsoring this episode! Check out their website at: https://linksquares.com/

LINKS

Air Canada decision: https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/

AI impact on billing - article 1: https://www.legalfutures.co.uk/latest-news/ai-could-transform-law-firm-billing-beyond-recognition

AI impact on billing - article 2: https://www.legaldive.com/news/ai-use-cases-legal-ops-deloitte-blickstein-group-report/702436/

Balancing AI and human strengths in legal practice: https://www.law.com/legaltechnews/2024/02/12/the-future-of-tech-enabled-law-practice-balancing-ais-precision-with-human-insight/

  continue reading

102 episoder

Artwork
iconDel
 
Manage episode 402785990 series 2561425
Indhold leveret af Elliot Leibu. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Elliot Leibu eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Alex and Elliot chat about:

* how to craft an organizational AI policy

* a recent tribunal decision requiring Air Canada to honor a refund policy invented by its online chatbot

* recent articles on AI's impact on law firm billing and a potential shift towards value-based pricing

* another recent article on the need to balance AI's precision with human insight in the practice of law

A big thanks to LinkSquares for sponsoring this episode! Check out their website at: https://linksquares.com/

LINKS

Air Canada decision: https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/

AI impact on billing - article 1: https://www.legalfutures.co.uk/latest-news/ai-could-transform-law-firm-billing-beyond-recognition

AI impact on billing - article 2: https://www.legaldive.com/news/ai-use-cases-legal-ops-deloitte-blickstein-group-report/702436/

Balancing AI and human strengths in legal practice: https://www.law.com/legaltechnews/2024/02/12/the-future-of-tech-enabled-law-practice-balancing-ais-precision-with-human-insight/

  continue reading

102 episoder

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