Housing Sector Podcast Episode 4: How Concerned Should We All Be?
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In this episode of the Housing Sector Podcast, we dive deep into pressing issues affecting residents and frontline staff in the housing sector. Join us as we unravel critical concerns and seek actionable solutions.
Leadership Overextension
Are our CEOs and senior leaders spreading themselves too thin? We explore the impact of leadership being over-committed to external boards and events, and the implications this has on residents' value for money.
State of Repairs
From makeshift fixes like cupboard boxes over holes to persistent issues with dampness being merely painted over, we discuss how these inadequate repairs frustrate residents and why problems are often left unresolved. What does this say about our commitment to quality living conditions?
Frontline Staff Concerns
Frontline staff are the unsung heroes of our sector, yet they face low wages, undervaluation, and customer hostility. We address these challenges and spotlight the incredible dedication of customer service teams through our special initiative - nominating the most supportive team members.
This podcast is a must-watch for residents, housing professionals, and anyone invested in the future of our communities.
#HousingSectorPodcast #ResidentValue #HousingLeadership #HomeRepairs #FrontlineHeroes #CommunitySupport
Join the conversation on how we can create a more accountable, supportive, and resident-focused housing sector.
10 episoder