Three ways to improve transparency of tips
Manage episode 405986495 series 3526992
Liam and Mason from Grtfl discuss the importance of transparency of tips in the hospitality industry. They highlight the problems that arise from a lack of transparency, such as decreased motivation and engagement among employees. The conversation then delves into three tips for improving transparency: communication, documentation, and technology.
Mason shares a case study of a business that successfully increased transparency and improved motivation among team members. The conversation concludes with contact information for further engagement.
Chapters
00:00 Introduction and Technical Issues
01:47 Background and Importance of Tips
03:11 The Problem with Lack of Transparency
06:11 Tip 1: Communication
10:24 Tip 2: Documentation
15:05 Tip 3: Technology
20:56 Case Study: Increasing Transparency
24:36 Conclusion and Contact Information
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37 episoder