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Defection Model
Manage episode 433794389 series 2522501
Indhold leveret af Sarah Waple. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Sarah Waple eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Do you know the 4 steps of the defection model? When a client decides to leave, catch them at the right time to work on the relationship and find out if continuing to do business is an option.
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