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Transforming Customer Service with AI: Insights with Founder Ashish Nagar | Ep 990

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Indhold leveret af Coruzant Technologies. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Coruzant Technologies eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

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In this episode of The Digital Executive Podcast, host Brian Thomas sits down with Ashish Nagar, CEO and founder of Level AI, to explore how his experience at Amazon's Alexa team inspired him to revolutionize contact center operations. Ashish shares insights into the cutting-edge architecture behind Level AI, the unique pain points it addresses in customer service, and how it empowers brands with AI-driven solutions.

They discuss challenges enterprises face when integrating AI, Level AI's innovative approach to overcoming these obstacles, and the future of AI in contact centers. Ashish predicts a balanced future where AI augments human productivity rather than replacing it entirely, paving the way for enhanced customer experiences. Tune in to learn how Level AI is shaping the next generation of customer service.

  continue reading

114 episoder

Artwork
iconDel
 
Manage episode 457313977 series 2793542
Indhold leveret af Coruzant Technologies. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Coruzant Technologies eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Send us a text

In this episode of The Digital Executive Podcast, host Brian Thomas sits down with Ashish Nagar, CEO and founder of Level AI, to explore how his experience at Amazon's Alexa team inspired him to revolutionize contact center operations. Ashish shares insights into the cutting-edge architecture behind Level AI, the unique pain points it addresses in customer service, and how it empowers brands with AI-driven solutions.

They discuss challenges enterprises face when integrating AI, Level AI's innovative approach to overcoming these obstacles, and the future of AI in contact centers. Ashish predicts a balanced future where AI augments human productivity rather than replacing it entirely, paving the way for enhanced customer experiences. Tune in to learn how Level AI is shaping the next generation of customer service.

  continue reading

114 episoder

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