It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Indhold leveret af Steven Van Belleghem. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Steven Van Belleghem eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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The CX Podcast
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Manage series 2509835
Indhold leveret af Steven Van Belleghem. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Steven Van Belleghem eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology. Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
…
continue reading
197 episoder
Marker alle som (u)afspillede ...
Serier hjem•Feed
Manage series 2509835
Indhold leveret af Steven Van Belleghem. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Steven Van Belleghem eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology. Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.
…
continue reading
197 episoder
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