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Markus Rentsch, CEO at Remark-able - How to grow CS while focusing on customer outcomes

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Manage episode 341668621 series 2463540
Indhold leveret af Planhat & Anika Zubair and Anika Zubair. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Planhat & Anika Zubair and Anika Zubair eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, our host Anika Zubair chats with Markus Rentsch, CEO at Remark-able about how to grow customer success while focusing on customer outcomes.
Many companies talk about customer-led growth and customer-focused business plans. But what does that actually mean? For example, how do you measure customer outcomes and what is the limitation of those metrics?
Podcast enquiries: sofia@planhat.com

  continue reading

73 episoder

Artwork
iconDel
 
Manage episode 341668621 series 2463540
Indhold leveret af Planhat & Anika Zubair and Anika Zubair. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Planhat & Anika Zubair and Anika Zubair eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, our host Anika Zubair chats with Markus Rentsch, CEO at Remark-able about how to grow customer success while focusing on customer outcomes.
Many companies talk about customer-led growth and customer-focused business plans. But what does that actually mean? For example, how do you measure customer outcomes and what is the limitation of those metrics?
Podcast enquiries: sofia@planhat.com

  continue reading

73 episoder

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