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How to Scale Culture as a Rapid-Growth Start-Up with the CPO of National Resilience
Manage episode 380007936 series 3501421
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One of the most effective strategies to scale and sustain culture through a time of rapid growth is to establish a values system.
But, it’s a strategy to approach with caution.
A weak values system is arguably worse than no system at all.
To dive deep into an example of a rapid-growth startup that built out a highly effective values
system, I met with the Chief People Officer of National Resilience, Mara Strandlund.
Mara broke down her and her company’s approach at National Resilience:
1. The 7 “Phenotypes” of Resilience Culture
Resilience refers to their values as “Phenotypes.” Examples include: velocity, service orientation, and the builder mentality.
2. A “Freedom in a Framework” Approach to Performance Reviews
Employees and managers co-own the performance process within a provided framework of prompts.
3. Leadership Development that Focuses on On-the-Job Application
The approach is simple: 30-minute sessions with no more than 3 takeaways followed by:
- 1-hour manager sessions to talk and learn from each other
- Tools to apply learning on the job
- eLearning
Tune in for more detail on all of the above and much more!
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