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How cloud calling platforms and crisis management solutions intersect with Avaya and 911inform
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Brandi Hardman of Avaya and Jay Robison of 911inform join this episode of The Collaboration Space. They share insights on the benefits of cloud calling and contact center platforms and the importance of incorporating an emergency preparedness solution into those platforms.
During this podcast, we discuss:
- An intro to cloud calling and contact center platforms
- Key criteria for selecting a platform
- The importance of embedded platform security and crisis management solutions
- Avaya's unique crisis management capabilities
- How AVI-SPL and Avaya can help move your voice tech to the cloud
Explore Avaya solutions:
https://avispl.com/blog/top-considerations-for-moving-your-contact-center-to-the-cloud/
https://avispl.com/avaya/
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