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113 Ken Trupke -- Accountability and "What if they don't?"
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Part of being a leader is setting expectations and assigning responsibilities. But what if a team member doesn’t do what they’re supposed to do, when they’re supposed to do it? That’s a problem leaders seem to be facing more often.
On this edition of The Clarity Advisors Show, host Ken Trupke talks about the importance of holding team members accountable and helps leaders prepare for "What if they don't?"
Timeline
(00:20): Introduction – Defining the problem.
(02:54): Origin of the problem.
(05:16): The contract in the workplace.
(08:34): What if they don’t?
(10:59): Addressing the problem.
(11:52): Consequences of inaction.
(14:30): Conclusion.
Episode Quotes
“There are only two acceptable outcomes once you agree to do something. Do it on time, or tell me before that you're not going to get it done.”
“Accountability, by its very nature, is confrontational because I'm expecting you to do something. And if you don't do it, then we've got a problem.”
“The exchange of value is employer money for employee work. And should the employer stop paying, the employee would not just accept that.”
“Once accountability is out the window for one person, it's very quickly out the window for everybody.”
“If you are not going to address the issue of accountability, it's not going to stop. In fact, it's going to spread.”
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