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The secrets to deploying effective digital transformation projects that enrich your customer interactions with Sam Magee

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Indhold leveret af Mention Me. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mention Me eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode we spoke with Sam Magee. Sam has over a decade of experience spanning marketing, CX, operations and CRM and is currently the Head of Product & CX at Capsule Insurance.

Sam discussed her experience in bringing customer data out of multiple silos across the business and best practices around creating a more holistic and actionable view.

During our chat, Sam also shared some examples of what larger corporations can learn from scale ups with regards to digital transformation projects.


Hosted by Ausha. See ausha.co/privacy-policy for more information.

  continue reading

61 episoder

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Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on July 16, 2024 10:14 (9M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 420875404 series 3482794
Indhold leveret af Mention Me. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mention Me eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode we spoke with Sam Magee. Sam has over a decade of experience spanning marketing, CX, operations and CRM and is currently the Head of Product & CX at Capsule Insurance.

Sam discussed her experience in bringing customer data out of multiple silos across the business and best practices around creating a more holistic and actionable view.

During our chat, Sam also shared some examples of what larger corporations can learn from scale ups with regards to digital transformation projects.


Hosted by Ausha. See ausha.co/privacy-policy for more information.

  continue reading

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