Technovation With Peter High (CIO, CTO, CDO, CXO Interviews) podcast

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

5:58

In 1966, two Brazilian men were found dead on Vintém Hill under bizarre circumstances that continue to perplex investigators and conspiracy theorists alike. Lying side by side, their bodies were discovered wearing matching lead masks—shields with no eyeholes—alongside cryptic notes. Were they victims of a cult ritual, a failed experiment, or something even more otherworldly? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and CDOs.

350 episoder

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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updated for 4 dage siden

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350 episoder

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

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1
Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing 26:25

for 4 dage siden26:25

26:25

964: Caterpillar is celebrating 100 years of innovation—and it’s just getting started. In this episode of Technovation , host Peter High welcomes Jamie Engstrom , CIO and SVP of IT at Caterpillar, to discuss how the industrial giant is evolving through data strategy, digital transformation, and customer-centric innovation. Jamie shares her insights on leading a global IT organization of 2,200 professionals, the company’s customer-back mindset, and how Caterpillar leverages AI, telematics, and real-time analytics to support over 4 million connected assets across the globe. From smart manufacturing to supply chain modernization and condition monitoring systems, Jamie explores how Caterpillar is shaping the next century of industrial excellence. Key topics include : Caterpillar’s enterprise-wide data strategy and AI integration The role of IT in supporting 1.5M+ connected machines Supply chain optimization with predictive analytics Strategic CIO-CDO collaboration and leadership development Creating a sustainable future through smart infrastructure…

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Hertz CIO Tim Langley-Hawthorne on Cloud, AI, and Reinventing the Rental Car Experience 34:41

for 7 dage siden34:41

34:41

Hertz CIO Tim Langley-Hawthorne joins Peter High on Technovation to share how he’s modernizing a $9B global fleet operation through AI, cloud, and a product-first mindset. Since joining post-COVID, Tim has sunset Hertz’s data centers, scaled AWS infrastructure, launched a consumer+fleet product org, and embedded AI from customer chat to tire inspections. He explains why he rejected a centralized AI model, the power of grassroots innovation, and why partnerships with firms like Palantir and Amadeus are accelerating results. This episode is packed with real-world digital transformation strategies from a high-stakes, asset-heavy enterprise. Highlights include: Product Operating Model: Merged consumer and fleet tech under dual product strategy. AI in Action: How decentralized AI is enhancing CX, fleet, and operational speed. Fleet Optimization: Partnership with Palantir to keep cars rented and moving. Post-COVID Reset: Lessons in fleet lifecycle economics and demand response. Culture Change: Infusing big tech talent with long-tenured ops veterans.…

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Aflac CIO Shelia Anderson on AI-Driven Integration and the Unified Group Strategy 25:19

for 11 dage siden25:19

25:19

A unified customer experience helps companies deliver consistency, build trust, and reduce friction across their offerings making it easier for customers to engage, buy, and stay loyal. That’s why Aflac is investing in a unified group strategy consolidating acquired products into a seamless, integrated experience across dental, vision, disability, and more. In this episode of Technovation, Peter High interviews Shelia Anderson, EVP and CIO of Aflac, and speaks with her about the company’s strategy for transforming IT from a fragmented, acquisition-heavy operation into a centralized, data-driven engine for business value. She outlines how Aflac avoided a costly cloud migration misstep, refocused its data and AI capabilities, and aligned talent strategy with architectural goals. Her approach to innovation is pragmatic and powerful: tie everything to business priorities and know your why. Highlights include: AI at Scale: Legacy ML driving value in claims; GenAI mapped to entire insurance lifecycle Talent Shift: Reducing third-party reliance and redefining internal job architecture Unified Group Strategy: Streamlined digital experience across acquired businesses Smart Cloud Strategy: Focused migration driven by value, not hype Innovation Alignment: Hatch Lab and GenAI tied to Aflac’s top goals…

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Optimizing Supply Chains and E-commerce: Inside PriceSmart’s Tech Evolution with CIO Wayne Sadin 52:18

for 14 dage siden52:18

52:18

What does it take to digitally transform a $5B retail giant across 13 countries? In this episode of Technovation , Peter High sits down with Wayne Sadin, Chief Information Officer of PriceSmart, the largest membership-based warehouse club chain in Central America, the Caribbean, and Colombia. With a tech leadership career spanning over 40 years, Wayne shares how he’s orchestrating a sweeping modernization of PriceSmart’s legacy systems—moving from 1980s green screens to a real-time, AI-ready infrastructure. He outlines how embedding IT within the business, redefining budgeting to drive alignment, and creating cross-functional collaboration have helped accelerate transformation in a complex, multi-market environment. Wayne also explores: The evolution from Excel silos to integrated digital retailing Enabling e-commerce, B2B, and in-club experiences simultaneously Building sustainable operations and community impact through technology Why legacy retailers must act now to stay relevant in an Amazon-era economy…

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Palantir CIO Jim Siders on Leading a Hyper-Efficient IT Organization 38:53

for 18 dage siden38:53

38:53

How does Palantir, a $3.7 billion data analytics powerhouse, run its own IT operations? In this episode of Technovation , host Peter High sits down with Jim Siders , Chief Information Officer of Palantir, to explore his unique journey from a career in music to leading one of the most efficient IT teams in the industry. Jim discusses Palantir’s Customer Zero strategy , the company’s federated IT model , and how it has streamlined operations from 200+ IT staff to under 80 while continuing to scale. He also shares his views on AI’s role in IT , the elimination of traditional Centers of Excellence , and why breaking legacy IT structures is key to innovation. Key Takeaways: Why Palantir’s IT team is “Customer Zero” and how it shapes the company’s products The radical efficiency model that reduced IT headcount while increasing impact How AI, cloud, and automation are redefining enterprise IT strategy Lessons from Jim’s unconventional career shift from classical music to CIO…

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Thermo Fisher’s Three-Pillar AI Strategy: How CIO Ryan Snyder is Driving Innovation 32:35

for 21 dage siden32:35

32:35

In this episode of Technovation, host Peter High speaks with Ryan Snyder, Senior VP & CIO of Thermo Fisher Scientific, a $40 billion global leader in life sciences. Ryan shares how AI, automation, and data strategy are driving digital transformation—optimizing operations, accelerating clinical trials, and enhancing customer experiences. Key topics include: Thermo Fisher’s Three-Pillar AI Strategy – How AI is improving efficiency, products, and customer experience AI in Clinical Trials & Automation – Reducing drug development timelines and streamlining internal workflows Embedding IT Leaders in Business Units – A unique approach to aligning technology and business strategy Future AI Trends – Multimodal AI, reasoning models, and the next phase of AI-driven decision-making The Role of Empathy in IT Leadership – Ensuring AI enhances human collaboration, not replaces it…

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How Blue Cross Blue Shield of Minnesota is Transforming Healthcare with AI & Data 25:04

for 25 dage siden25:04

25:04

How is AI revolutionizing healthcare? In this episode of Technovation, Melissa Flicek, CIO of Blue Cross Blue Shield of Minnesota, joins host Peter High to explore how the nearly 100-year-old healthcare giant is leveraging AI and data analytics to enhance patient experiences and operational efficiency. With $15B+ in annual revenue, BCBSMN is modernizing its technology infrastructure, implementing AI-powered automation to streamline patient interactions, and consolidating data into a single-source architecture to ensure consistency across all touchpoints. Melissa shares how these innovations are improving customer service, optimizing clinical workflows, and supporting predictive healthcare modeling to help lower costs. Key topics include: How BCBSMN is using AI to accelerate patient approvals and improve decision-making The role of data governance in ensuring AI-driven healthcare is accurate and ethical How predictive analytics is helping employers proactively manage rising healthcare costs The future of AI-driven patient engagement, clinical automation, and digital healthcare experiences…

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Silicon Design in the Cloud: Marvell’s CIO on the Future of Semiconductor Innovation 34:12

for 28 dage siden34:12

34:12

Marvell Technology is at the forefront of AI-driven semiconductor innovation. In this episode, Nishit Sahay, CIO of Marvell Technology, joins Peter High to discuss the company’s rapid growth, enterprise AI strategy, and the transition of semiconductor design to the cloud. Nishit shares how Marvell is leveraging AI and data analytics to enhance decision-making, improve semiconductor product development, and accelerate business processes. He also provides insights into the challenges of integrating $10B+ acquisitions and how Marvell is pioneering cloud-based silicon design with AWS. Additionally, Nishit discusses quantum computing, data governance, and how Marvell is preparing for the next wave of technology disruption. Key topics include: AI’s role in semiconductor innovation Cloud-based silicon design & customizable compute Fast-tracking billion-dollar acquisitions Building an enterprise-wide data-driven culture The future of quantum computing…

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How AI and Predictive Analytics Are Transforming Healthcare with Inova CIDO Matt Kull 24:49

for 5 weeks siden24:49

24:49

956: How can AI, data analytics, and predictive modeling revolutionize healthcare? In this episode of Technovation, host Peter High interviews Matt Kull, Chief Information and Digital Officer at Inova Health System, about how AI and data are reshaping patient care. Matt shares how AI is helping to automate administrative tasks, secure patient data, and predict hospital resource needs. He also discusses the future of edge computing and wireless technology in healthcare, ensuring hospitals operate more efficiently while delivering personalized, data-driven treatments. Topics Include: How Inova is leveraging AI & automation to tackle healthcare workforce shortages. The importance of data privacy and ethical AI implementation. How predictive analytics improves staffing, supply chain, and decision-making. The impact of edge computing and 5G on future hospital infrastructure.…

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Wendy’s AI-Powered Drive-Thru Revolution: CIO Matt Spessard on How FreshAi & Digital Innovation Are Transforming QSR 30:44

for 5 weeks siden30:44

30:44

How can AI revolutionize the $2B+ quick-service restaurant (QSR) industry? In this episode of Technovation , Wendy’s CIO Matt Spessard joins Peter High to reveal how the company is leveraging AI, automation, and digital transformation to enhance customer and crew experiences. With 7,000+ locations worldwide, Wendy’s is redefining fast food with FreshAi, its AI-powered drive-thru assistant, developed in partnership with Google Cloud. Matt shares how this cutting-edge technology is boosting order accuracy, improving speed, and optimizing crew workflows. Plus, he discusses how Wendy’s revamped CRM, loyalty program, and mobile-first strategy led to 40% growth in digital revenue in 2024. Key Takeaways: FreshAi: The AI-powered drive-thru system redefining QSR efficiency. 40% Digital Growth: How Wendy’s revamped CRM and mobile experience is driving revenue. AI-Driven Innovation: Wendy’s framework for testing, iterating, and rejecting 6 out of 7 ideas. The Future of AI in QSR: Edge computing, spatial computing & what’s next for digital transformation.…

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MetLife’s Tech Evolution: AI, Cybersecurity & Innovation at Scale with Bill Pappas 35:22

for 6 weeks siden35:22

35:22

MetLife is one of the world’s largest financial services companies, serving over 90 million customers globally. Leading its technology and operations division is Bill Pappas, who oversees AI strategy, cybersecurity, customer experience, and digital transformation across the company. In this episode of Technovation , Bill Pappas joins host Peter High to discuss how MetLife is leveraging AI, automation, and technology to enhance customer experience, ensure security, and drive operational efficiency. He shares insights on managing a 38,000-person global team, the role of AI in financial services, and why customer-centric innovation is key to long-term success. Key Topics: AI, Automation & Innovation – How MetLife is using AI to drive operational efficiency Cybersecurity & Risk Management – Protecting a $67B enterprise from digital threats Customer-Centric Digital Transformation – Why personalized, tech-enabled service is the future of insurance Leadership & Workforce Development – How to build an agile, innovative global team…

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The Future of B2B Platforms: Ingram Micro’s Digital Transformation with Sanjib Sahoo 26:05

for 6 weeks siden26:05

26:05

Ingram Micro is no longer just a technology distributor—it’s becoming a platform company. In this episode of Technovation, Peter High welcomes Sanjib Sahoo, President of the Global Platform Group at Ingram Micro, to discuss the company’s digital transformation journey and how it is leveraging AI, data, and platform technology to revolutionize the B2B technology ecosystem. Sanjib shares insights on the Xvantage platform, Ingram Micro’s push toward AI-powered automation, and how the company is connecting 1,500 OEMs with over 160,000 B2B partners. He also delves into agentic AI, the importance of mindset in AI adoption, and how leadership in the digital era requires balancing innovation with human collaboration. Highlights: The shift from technology distribution to platform ecosystems AI-driven automation and agentic AI in B2B operations The Xvantage platform and its impact on channel partners and vendors Leadership philosophy: Why vulnerability and adaptability matter in digital transformation How Ingram Micro is shaping the future of B2B commerce…

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AI-Driven Digital Growth at Regal Rexnord with CDIO Tim Dickson 26:52

for 7 weeks siden26:52

26:52

952: Regal Rexnord CDIO Tim Dickson joins Peter High to discuss how the $6B industrial manufacturing leader is driving digital transformation. Tim shares insights on leveraging AI, cloud, and e-commerce to enhance operations and customer experience. He also discusses the company’s generative AI initiatives, including chatbots for internal and customer interactions, and how Regal Rexnord is embracing data-driven innovation. AI & Digital Strategy: How Regal Rexnord is using AI to optimize operations E-Commerce & CX: The role of digital in enhancing customer experience Generative AI & Automation: The impact of AI-driven chatbots like RRXy and RRXGPT Leadership & Growth: Tim’s approach to building a digital-first culture…

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Dan Caruso on Bandwidth, Quantum Tech, and Lessons from Billion-Dollar Exits 38:15

for 7 weeks siden38:15

38:15

In this episode of Technovation , Peter High interviews Dan Caruso, founder of Zayo Group and Caruso Ventures. Dan, a pioneer in communications infrastructure, shares his journey from leading multi-billion dollar exits with MFS and Level 3 to his current investments in quantum and space technologies. He discusses insights from his new book Bandwidth: The Untold Story of Ambition, Deception, and Innovation That Shaped the Internet Age . Key Highlights: The breakup of AT&T and how it created modern telecom. How fiber optics and broadband became the foundation of the internet. The boom-bust cycle of innovation and how it applies to AI and quantum today. Why quantum computing and space tech will reshape industries from cybersecurity to finance. How ambitious professionals can ride the next tech wave.…

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How Bread Financial’s CTO is Transforming Fintech with AI & Agile Innovation 25:47

for 8 weeks siden25:47

25:47

How do you build a modern, AI-powered financial services platform while keeping your workforce agile and innovative? On this episode of Technovation, Bread Financial CTO Allegra Driscoll joins Peter High on Technovation to discuss her leadership in technology modernization, cloud migration, and fintech innovation. She shares insights into Bread Financial’s shift to a product operating model, AI-driven transformation, and mainframe-to-cloud transition—all while leading a large-scale reskilling initiative. Key Topics: AI-Driven Financial Services – Using AI and real-time analytics to enhance customer experiences. Cloud & DevSecOps – How Bread Financial is retiring mainframes and embracing public cloud for scalability. Workforce Reskilling & Agile Transformation – Investing in cloud & AI training while rethinking the way teams work. Diversity & Inclusion in Tech – Creating high-performing teams with diverse perspectives and problem-solving approaches. The Future of AI in Finance – How Bread Financial balances AI automation with human decision-making.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Becoming AI-Ready with New York Life Chief Data & Analytics Officer Don Vu 23:13

for 8 weeks siden23:13

23:13

New York Life is embracing AI and data to enhance customer experience and business strategy. In this episode of Technovation, Don Vu, Chief Data & Analytics Officer, shares how he’s leading a transformation at the 180-year-old mutual insurance giant. Don discusses how AI and data modernization are reshaping insurance, the role of data in improving agent and customer interactions, and how New York Life is structuring its organization for agility and innovation. He also reflects on his career spanning Major League Baseball, Northwestern Mutual, and WeWork, and what excites him about AI’s future. Highlights: How AI & data are driving New York Life’s customer and agent experience The four pillars of AI strategy: data foundation, insights, culture & experience The role of AI in transforming traditional industries Don’s reflections on the evolution of data leadership…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Scaling Prologis: How Sineesh Keshav Leverages AI & Cloud to Power Logistics 32:52

for 9 weeks siden32:52

32:52

How does the world’s largest logistics real estate company stay ahead of rapid growth and disruption? Prologis CTO Sineesh Keshav joins Peter High to discuss how the global logistics real estate leader is leveraging AI, automation, and proprietary data to drive efficiency, sustainability, and business expansion . Sineesh shares insights into Prologis’ rapid growth, $220 billion in assets under management , and its transition into energy, EV charging, and smart buildings . He also explains the company’s 100% cloud-based strategy , how AI is embedded into decision-making, and the role of data-driven innovation in scaling global logistics operations. Key Topics: AI & Automation in Logistics – How Prologis is embedding AI into decision-making. Scaling Growth with Data – Leveraging proprietary data to drive operational efficiency. Energy & Sustainability – Becoming the 2nd largest solar producer in the U.S. Tech-Driven Expansion – Why M&A strategy and digital transformation are critical to Prologis’ success.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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The Expanding Innovation Ecosystem with Berkadia’s Damu Bashyam and Medtronic’s Rashmi Kumar 21:59

for 9 weeks siden21:59

21:59

How can technology leaders leverage innovation ecosystems to drive meaningful business transformation? In this episode of Technovation, Steven Norton moderates a discussion with Medtronic CIO Rashmi Kumar and Berkadia CIIO Damu Bashyam on how they are tapping into hyperautomation, AI, and startup partnerships to expand their innovation ecosystems and accelerate growth. Rashmi shares how Medtronic is building an innovation ecosystem through its Hyperautomation Center of Excellence, enabling AI-driven decision-making, automation, and operational efficiencies that enhance healthcare delivery. Damu explains how Berkadia’s Startup Accelerator Program fosters an ecosystem of fintech and proptech innovators, driving competitive advantage and industry-wide transformation. Learn how leading technology executives are creating and nurturing innovation ecosystems by integrating cutting-edge technology, fostering cross-functional collaboration, and leveraging external partnerships to fuel continuous innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Comerica COO Megan Crespi on AI, Digital Transformation & the Future of Banking 54:26

for 10 weeks siden54:26

54:26

Comerica Bank COO Megan Crespi joins Peter High to discuss the bank’s digital transformation strategy, AI adoption, and customer-centric innovation. Megan shares insights on Comerica’s cloud migration journey, investments in AI-powered risk management, and how the bank is modernizing operations to enhance customer experience. She also delves into cybersecurity strategies for the quantum computing era and lessons from her leadership roles at Ally Bank and General Motors. Highlights: Digital Transformation at Comerica: Moving 80% of applications to the cloud and modernizing banking infrastructure. AI in Banking: How AI and analytics are enhancing customer insights, security, and operations. Cybersecurity & Quantum Computing: Preparing for next-gen security threats. Customer-Centric Innovation: Improving digital banking, payments, and self-service experiences.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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AI-Driven Customer Experiences with Avis’ Ravi Simhambhatla & Royal Caribbean’s Martha Poulter 21:30

for 10 weeks siden21:30

21:30

In a panel from last year’s Metis Strategy Summit, Royal Caribbean’s CIO Martha Poulter and Avis Budget Group’s Chief Digital and Innovation Officer Ravi Simhambhatla share how they’re harnessing AI to transform customer experiences and operations. During the discussion, these executives explore how AI-driven personalization boosts conversions, the role of predictive models in operational efficiency, and the importance of blending digital and physical realities. From improving asset utilization to reducing waste and empowering employees, discover how these industry leaders are shaping the future of travel and hospitality. Highlights include: AI-powered vacation planning at Royal Caribbean: Simplifying complex customer journeys. Avis Budget Group’s innovative use of predictive AI models to optimize fleet utilization. Operational excellence: Transforming food waste and sustainability challenges into data solutions. The intersection of technology and customer satisfaction in travel and hospitality.”…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Unisys CTO Dwayne Allen on AI Strategy and Democratizing Tech Savviness 39:13

for 11 weeks siden39:13

39:13

Unisys CTO Dwayne Allen joins Technovation to discuss how he is leading AI-driven innovation and shaping the future of IT services. Dwayne shares insights into Unisys’s transformation from hardware to IT solutions, the democratization of digital acumen, and how the company’s AI training program has driven adoption across 13,000 employees. He also highlights the promise of generative AI, ethical use policies, and emerging technologies like quantum computing. Tune in to learn how Dwayne’s strategic leadership is driving Unisys forward and empowering clients globally. Highlights include: CTO Role Evolution : Discussion on CTO 3.0, focusing on AI practices, solution development, and client collaboration. AI Strategy : Details of Unisys’s AI training program and its integration into internal and client solutions. Customer Collaboration : Insights into leveraging client partnerships to enhance solutions and strategy. Generative AI & Ethical Guidelines : Highlights of AI use cases, Unisys’s AI acceptable use policy, and future integration. Board Membership : Reflections on serving as a board member and its influence on his operational role.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Neeraj Vijay, Onsemi CIO: Digital Threads, AI, and ESG in Semiconductor Innovation 32:45

for 11 weeks siden32:45

32:45

Onsemi CIO Neeraj Vijay joins Technovation to discuss the company’s transformation journey, driven by a unique digital thread framework. Neeraj shares insights on leveraging intelligent power and sensing technologies for industries like automotive and life sciences, achieving carbon neutrality by 2040, and fostering cultural adaptability in IT leadership. Learn how Onsemi integrates AI and digital innovation to lead in the semiconductor space. Highlights include: Digital Threads : Explanation of the framework and seven defined threads, such as idea-to-market and silica-to-chip. AI in Action : Use of large language models for customer engagement and support optimization. Cultural Shifts : Emphasis on flexibility, change readiness, and breaking down silos in IT leadership.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Flix North America CEO Kai Boysan on Revolutionizing Intercity Travel with AI, Sustainability, and Innovation 29:10

for 12 weeks siden29:10

29:10

In this episode of Technovation, host Peter High interviews Kai Boysan, CEO of Flix North America, to explore how Flix is modernizing intercity travel. Learn about Flix’s strategic acquisition of Greyhound, its use of AI for optimizing operations, and its mission to provide sustainable, affordable travel to over 1,600 destinations. Discover how Flix employs AI to forecast demand, optimize pricing, and improve customer engagement through seamless technology integration. Kai also discusses the company’s innovative approach to partnerships and the adaptability needed to succeed across diverse global markets. Highlights include: Greyhound Acquisition: Merging legacy and innovation for transformation. AI-Driven Operations: Forecasting demand and optimizing efficiency. Customer-Facing Technology: Enhancing satisfaction with real-time updates. Sustainability Focus: Promoting greener travel alternatives. Leadership Insights: Structuring teams for innovation and growth.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Jude Schramm on AI, Fintech, and Transforming Fifth Third’s Digital Strategy 41:36

for 12 weeks siden41:36

41:36

Fifth Third Bancorp CIO Jude Schramm shares how he has spearheaded a comprehensive digital transformation over the past seven years, positioning the bank for growth, resilience, and innovation. Jude discusses the modernization of IT infrastructure, the integration of AI tools for employees and customers, and the bank’s strategic fintech acquisitions, such as Rise Money, to advance in embedded finance. He also delves into the evolution of customer experience, emphasizing a blend of human and digital interactions to meet modern banking needs. Additionally, Jude reflects on lessons from his tenure at GE, including the importance of leadership development and applying Lean Six Sigma principles to technology and business processes. Highlights include: Modernization and Resilience: Jude explains how Fifth Third upgraded its infrastructure, migrated to cloud-based systems, and established a robust foundation for scalability. AI for Transformation: The discussion explores the four pillars of AI at Fifth Third: for employees, engineers, business processes, and customers. Customer Experience Evolution: How the bank enhanced its mobile app, enabling 500+ updates in 2024 and creating seamless digital banking experiences. Talent Development: Strategies for building an engineering-centric IT workforce, including reskilling programs and partnerships for nontraditional hires. Fintech Acquisitions: Insights into how acquisitions like Rise Money and Provide have accelerated the bank’s entry into embedded finance and healthcare verticals. Governance and Innovation: The balance between adopting generative AI and ensuring regulatory compliance in a banking context. Lessons from GE: Jude reflects on the leadership training and Six Sigma practices that shaped his approach to problem-solving and innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Shaleen Devgun on AI, Decarbonization, and Innovation at Schneider National 24:53

for 13 weeks siden24:53

24:53

Shaleen Devgun, Chief Innovation and Technology Officer at Schneider National, joins Technovation to share how the company is transforming logistics through innovation, sustainability, and advanced technology. In this episode, Shaleen discusses Schneider’s Scope 23 platform, a groundbreaking solution to decarbonize supply chains, and the role of Packerland Ventures in investing in startups that are redefining logistics and transportation management. He also delves into how generative AI is optimizing human decision-making and operational efficiency, as well as the impact of The Grove, Schneider’s innovation hub in Green Bay, which attracts talent and fosters collaboration to solve critical industry challenges. This episode is a must-listen for technology executives and rising leaders eager to explore how innovation is reshaping logistics and supply chains for a sustainable future. Highlights include: Scope 23 and Decarbonization : Shaleen explains how Scope 23 enables companies to proactively reduce greenhouse gas emissions in their supply chains today. Packerland Ventures : Schneider’s corporate venture fund invests in transformative technologies like Platform Science and Mastery Logistics to redefine logistics and transportation management. Generative AI in Logistics : Shaleen discusses how Schneider is piloting generative AI solutions to enhance human decision-making and operational efficiency. The Grove Innovation Hub : Located on Schneider’s Green Bay campus, The Grove attracts entrepreneurs and fosters collaboration to tackle industry-wide challenges. Leadership Philosophy : Shaleen shares how Schneider’s innovation culture is embedded in its DNA and how the company’s “corporate athletes” drive transformative change.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Protecting Innovation: Bestselling Author and CrowdStrike Co-Founder Dmitri Alperovitch on Cyber Wars, China, and Winning the Tech Race 53:02

for 13 weeks siden53:02

53:02

939: Dmitri Alperovitch, co-founder of CrowdStrike and the Silverado Policy Accelerator, joins Technovation to explore the U.S.-China geopolitical rivalry and the rise of a second Cold War. In his latest book, World on the Brink: How America Can Beat China in the Race for the 21st Century , Dmitri outlines the critical need for the U.S. to dominate key technological industries, strengthen alliances, and focus strategically on the Indo-Pacific region to deter China’s ambitions. He also discusses parallels between today’s geopolitical tensions and the Cold War with the Soviet Union, as well as Taiwan’s emergence as a pivotal flashpoint. Highlights include: The Second Cold War : Dmitri compares U.S.-China tensions to the Cold War with the Soviet Union, emphasizing the striking similarities and the critical role of Taiwan in the current geopolitical landscape. Winning the Innovation Race : The discussion focuses on the importance of U.S. leadership in AI, biotech, clean energy, and aerospace to maintain global power. Lessons from Ukraine : Dmitri reflects on Russia’s cyber operations in the Ukraine war and the implications for U.S. companies and global cybersecurity. The Role of Cybersecurity in Modern Warfare : Insights into how cyber operations have become a cornerstone of geopolitical strategy, from espionage to infrastructure disruption. North Korea’s Cyber Prowess : A deep dive into how North Korea is innovating in cyber operations to fund its missile programs and achieve strategic goals. Xi Jinping’s Legacy : Dmitri examines Xi’s ambitions to surpass Mao Zedong’s legacy and the potential for a Chinese invasion of Taiwan in the coming decade.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Generative AI at ADM: CIO Kristy Folkwein on Flavor Innovation and Knowledge Management 33:52

for 14 weeks siden33:52

33:52

Kristy Folkwein, Chief Information Officer of Archer Daniels Midland (ADM), shares how she has driven a comprehensive digital transformation at one of the world’s largest food supply companies. From consolidating processes with S4 to leveraging generative AI for flavor innovation, Kristy explains the importance of data-driven decision-making and creating a digital-first culture. In this episode of Technovation, host Peter High interviews Kristy about her strategic approach to using data and AI to unlock operational efficiencies, safeguard proprietary information, and promote experimentation across the organization. Kristy also discusses the challenges of balancing innovation with managing cybersecurity risks, navigating subscription-based technologies, and building a sustainable digital culture. Highlights include: Digital Transformation at Scale: Kristy outlines ADM’s strategy to modernize processes, standardize operations, and enhance agility with S4. AI in Action: Examples include flavor innovation with generative AI and capturing tribal knowledge in manufacturing. Protecting Proprietary Data: How ADM navigates the risks of adopting AI while ensuring data security and aligning innovation with business goals. Fostering a Digital Culture: Initiatives like ‘Feast Your Mind’ tech talks and success storytelling to encourage adoption of new technologies. Future Trends and Concerns: Kristy highlights emerging technologies like edge AI and machine vision while addressing the challenges of the subscription model shift and cybersecurity.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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From Pizza Hut to Taco Bell: Yum! Brands’ CDTO Joe Park on Building a Restaurant-in-a-Box Technology Ecosystem 37:39

for 14 weeks siden37:39

37:39

937: In this episode of Technovation, Peter High speaks with Joe Park, President of Digital and Restaurant Technology Ecosystem and Chief Digital and Technology Officer at Yum! Brands. Joe discusses Yum!’s incredible journey from 19% to over 50% digital sales in just a few years, fueled by innovations in proprietary technologies and AI-first strategies. He shares insights into how the company has built and scaled an integrated technology ecosystem—referred to as “Restaurant in a Box”—to empower franchisees and enhance the customer experience globally. Joe also highlights Yum!’s strategic use of generative AI and voice AI to streamline operations, reduce team member attrition, and improve restaurant operations. Additionally, he delves into leadership training initiatives, including an AI and digital mindset curriculum developed in partnership with Harvard Business School, to prepare Yum!’s leaders for the digital future. Highlights include: Digital Transformation at Scale: Joe discusses Yum! Brands’ evolution from 19% to over 50% digital sales and the deployment of kiosks across its restaurants. Restaurant in a Box: How Yum! Brands integrates proprietary technologies into a seamless platform for franchisees. AI-Driven Operations: The use of voice AI and Dragontail to enhance efficiency and employee satisfaction. AI and Digital Leadership Training: A Harvard-led curriculum to equip Yum!’s top 200 leaders with AI skills. Team Member Empowerment: How tools like the SuperApp digitize and simplify daily routines for restaurant managers. Centralized vs. Decentralized Governance: Balancing global and brand-specific needs for scalability.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Healthcare Hyperautomation: Medtronic Global CIO Rashmi Kumar on Innovation, AI, and Robotics 38:33

for 15 weeks siden38:33

38:33

Medtronic CIO Rashmi Kumar discusses her leadership in advancing digital transformation for one of the world’s largest healthcare technology companies. Rashmi shares how hyperautomation, artificial intelligence, and robotic-assisted surgery are reshaping patient care and operational efficiency. She also highlights Medtronic’s recent establishment of a global IT center in Hyderabad and her journey to joining the board of Myriad Genetics. In this episode of Technovation, host Peter High explores Rashmi’s unconventional path from metallurgical engineering to technology leadership, the cultural changes needed to foster innovation, and the role of AI in the future of healthcare. Rashmi also delves into Medtronic’s use of generative AI for internal operations and product innovation, including its transformative impact on patient care and global healthcare access. Highlights include: Hyperautomation at Scale: Rashmi explains Medtronic’s AI-powered chatbots and machine learning models that drive operational efficiency and predictive analytics. The Hyderabad IT Center: Insights into Medtronic’s global talent strategy and its focus on cloud engineering, cybersecurity, and AI. AI in Healthcare: How Medtronic is using AI for robotic-assisted surgery and imaging to improve diagnostics and patient outcomes. Leadership Lessons: Rashmi reflects on the importance of aligning IT goals with business outcomes and fostering a culture of innovation. Path to Board Membership: Her journey to joining the board of Myriad Genetics and how it has expanded her professional perspective. Future Trends: Rashmi shares her vision for the future of healthcare technology and its potential to reach underserved populations worldwide.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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From Technical Debt to Tech-Enabled: Corning CDIO Soumya Seetharam on Digital Transformation, AI, and Democratization of Technology 25:11

for 15 weeks siden25:11