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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Reading and walking with Desired Landscapes
Manage episode 398856787 series 1192880
Indhold leveret af Stack Magazines. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stack Magazines eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Natassa Pappa is editor-in-chief and creative director of Desired Landscapes, the pocket-sized magazine that brings a fresh and philosophical perspective to travel writing. Natassa is based in Athens, but she was over in London recently for a talk at the Magculture shop, so we met up the following day and went for a walk on Hampstead Heath to talk about her radically subjective approach to travel.
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235 episoder
Manage episode 398856787 series 1192880
Indhold leveret af Stack Magazines. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stack Magazines eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Natassa Pappa is editor-in-chief and creative director of Desired Landscapes, the pocket-sized magazine that brings a fresh and philosophical perspective to travel writing. Natassa is based in Athens, but she was over in London recently for a talk at the Magculture shop, so we met up the following day and went for a walk on Hampstead Heath to talk about her radically subjective approach to travel.
…
continue reading
235 episoder
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Stack Magazines

Emily Makere Broadmore is editor-in-chief of Folly journal, which she describes as a literary journal for people who don’t buy literary journals. Online, the magazine calls itself, "The rebel child of the literary New Zealand scene," and, "The love child of a literary journal and a Victorian gossip rag," and I hope you’ll enjoy hearing Emily's story of overcoming establishment criticism to create a fresh new literary voice for New Zealand.…
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Stack Magazines

Hear our panel from the Publishers Spring Meet, speaking about how to market a magazine
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Stack Magazines

1 Vegetables and community in Rebel Roots 29:15
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Vegetables and community in Rebel Roots by Stack Magazines
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Stack Magazines

1 Obsession and All Things Measured magazine 36:17
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Obsession and All Things Measured magazine by Stack Magazines
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Stack Magazines

Josh Jones is a serial magazine maker who has been editing and publishing for more than 20 years, making everything from small zine projects, to international arts and culture titles, to customer publications for big brands. He’s a genuine font of knowledge and now he has published his own self-help book for anyone who wants to make their own magazine. I sat down with him to hear why making a magazine is not actually that hard, and why he advises people to just get started.…
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Stack Magazines

Ellen Freeman is the editor of Mildew, the secondhand fashion magazine that's based in Mexico, and which reflects on a whole world of vintage, recycled, and upcycled fashion and art. We delivered the second issue to Stack subscribers in November 2023, and the third issue came out at the end of last year, so I caught up with Ellen recently to find out what’s happened in a year’s worth of independent publishing, including the big change that has seen Mildew officially joining the Broccoli independent publishing empire.…
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Stack Magazines

The Lemming is an independent, anti-profit magazine that’s made with a strong DIY ethos, and an even stronger sense of social justice and political activism. In this episode, creative director Gabriel Carr, editor Beth Jones, and political editor Joseph Conway speak about their commitment to telling the truth, rather than telling two sides of a story.…
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Stack Magazines

1 Soft Stir platforms Australia's emerging artists 32:22
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For the first Stack podcast episode of 2025 I spoke with creative director Alex Stevenson and editor-in-chief Chloe Hayman about Soft Stir, the Australian magazine that provides a space for emerging artists and writers to experiment and find their voice.
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Stack Magazines

The second instalment of our podcasts looking back at the magazines we delivered to Stack subscribers in 2024, featuring Serviette (Toronto), Nobody (Berlin), The Fence (London), Get Familiar (Amsterdam) and Pleasant Place (Amsterdam).
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Stack Magazines

We're taking stock of the magazines we delivered to subscribers in 2024. Hear from the editors, designers, and publishers who made Dirty Furniture, Desired Landscapes, Offal, Crude Futures, and A Shade Colder, the magazines we sent out from January to May this year.
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Stack Magazines

1 Purgatory Sandwich and the enemies of creativity 27:02
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Peter Kormanyos is a strategist for TBWA advertising agency in Amsterdam, and he has also published a strange and intriguing new magazine called Purgatory Sandwich. The launch edition is split into two separate issues, which are presented together in a brown paper sandwich bag, promising what it calls, “Experimental fuckaroundery for lunchbreaks”. It's gleefully weird and chaotic, and in this episode he speaks about the ideas behind his creative project.…
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Stack Magazines

1 Building a family business with Contemporary Collage Magazine 38:47
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Les Jones, Molly Campbell and Wilf Jones are the team behind Contemporary Collage Magazine, and they're also father, daughter and son. The magazine started as an online publication, but when readers said they wanted to read in print the team also added a real ink and paper version, and in this episode they speak about how they're running it as a financially sustainable family business.…
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Stack Magazines

1 Making Misc. – the new book from Delayed Gratification 35:50
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Rob Orchard is one of the founders and editors of Delayed Gratification magazine, and one of the authors of Misc., a new book they published earlier this month. If you’re a long-time listener to our podcast you might remember that I spoke to Rob three years ago, when the first Delayed Gratification book was published, and as you’ll hear, Misc. has been shaped in large part by that experience. This new book is smaller, cheaper, and more deliberately created for people buying Christmas gifts, but none of that changes the fact that the book market is incredibly competitive and a really tough place to make money. Or as he puts it, “When you publish a book, you buy a ticket in a lottery”.…
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Stack Magazines

Magculture Live is coming up fast (Thursday 7th November, at the Vitsoe shop here in London) so I took the opportunity to sit down with Magculture founder Jeremy Leslie and have a long chat about magazine stuff. We spoke about some of the high-profile magazines, like Vice and The Onion, which have recently returned to print. We spoke about changes in magazine design trends, and the forces that can influence those decisions. And there was a lot of love for Richard Turley and his many print projects.…
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Stack Magazines

1 New York Review Of Architecture is "building pipes" 39:45
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Nicolas Kemper is publisher of New York Review of Architecture, the big, two-colour, newsprint magazine that has become renowned for its long, critical, entertaining essays about architecture and the city. He gave the first talk of the weekend at this year’s Indiecon and I loved his enthusiasm for all parts of publishing – not just the fun stuff like writing, editing, and throwing parties, but also what he calls, “building pipes”; making sure that things like their subscription management and contributor invoicing systems run as efficiently as possible. We're playing his Indiecon talk for this episode of the Stack podcast, so you can hear the story of how he and the team are building through their versions of the magazine.…
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