Episode 72 - Helena Bouchez - Secrets to Turbo-Charging Profits & Creating 'Magic Moments'

Service MVP Sales Training Podcast with Joe Crisara

Join America's Service Sales Coach, Joe Crisara, and Helena Bouchez, the CEO of Executive Words, for a deep dive into the secrets of success in the service industry. Drawing from her experience working with industry giants like Frank Blau, Al Levy, and Tommy Mello, Helena shares an insider’s perspective on creating transformational customer experiences and maximizing profits.

In this enlightening episode, Helena unpicks Joe's extensive system, emphasizing the significance of offering clients the complete range of options and educating on the transformational impact of 'magic moments' in any business. She insightfully explores how these emotional connections with customers can be a game-changer.

In this journey to profitability, she underscores the significance of acknowledging the hard work others put into their jobs and instilling value in it, terming it as a 'gift to the client.' She emphasizes that profitability enables magnanimity, drawing from her own experiences working with top professionals in her field.

Gain an integrated understanding of how best-selling business books are authored as Helena shares her experiences and insights. She expounds on the winning principles that have shaped countless success stories and discusses the ethos of legends like Jack Canfield, Samuel Clement Stone, and Dale Carnegie.

The discussion further deepens into dealing with resistance and maintaining an effective sales strategy. Helena shares insider points on tackling objections and explores the power of brand storytelling for service contractors.

This podcast transcends beyond just business strategies, delivering profound insights on personal growth and the importance of fostering meaningful connections. Tune in to find out how you can revamp your service industry game, boost your profits and sales, and create impactful customer experiences.