It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Indhold leveret af Service Design Show. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Service Design Show eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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Service Design Show
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Manage series 1206631
Indhold leveret af Service Design Show. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Service Design Show eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Go beyond the basics of service design and learn what it truly takes to deliver services that make a positive impact on people, business and planet.
…
continue reading
261 episoder
Marker alle som (u)afspillede ...
Serier hjem•Feed
Manage series 1206631
Indhold leveret af Service Design Show. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Service Design Show eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Go beyond the basics of service design and learn what it truly takes to deliver services that make a positive impact on people, business and planet.
…
continue reading
261 episoder
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