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Indhold leveret af Dr. Jill Schiefelbein. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Dr. Jill Schiefelbein eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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Peak Travel
Travel can do amazing things: broaden horizons, build relationships, and rejuvenate the soul. But often, those experiences come at a cost. Welcome back to Peak Travel from WHYY, the show that unpacks how travel shapes communities in hot-spots around the world. We’ll share the wonder that comes with exploring new places, as well as the harm that our worst travel habits can cause. And we’ll try to figure out how we can do it better. Each episode transports you to a new destination. You’ll meet the people who call that place home, hear their stories, and come to understand how tourism has changed their everyday lives. Supported by rich, on-location sound from around the world, Peak Travel examines the $1.9 trillion travel industry and its impact on people and the planet. Learn about your ad choices: dovetail.prx.org/ad-choices…
Humanize Automation
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Indhold leveret af Dr. Jill Schiefelbein. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Dr. Jill Schiefelbein eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
The space where communication, education, and technology intersect is not only my passion, but it's where this podcast brings conversations with ideas and solutions directly to you. Whether it's AI, synthetic media, or whatever comes next, I believe technology when used well has the power to make us more human.
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2 episoder
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Manage series 3641947
Indhold leveret af Dr. Jill Schiefelbein. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Dr. Jill Schiefelbein eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
The space where communication, education, and technology intersect is not only my passion, but it's where this podcast brings conversations with ideas and solutions directly to you. Whether it's AI, synthetic media, or whatever comes next, I believe technology when used well has the power to make us more human.
…
continue reading
2 episoder
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×1 Guidelines for AI and Customer Experience | #2 26:43
26:43
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26:43This week, we’re going to be exploring the lens through which I see this era of generative AI, especially as it pertains to how we can use these tools and techniques to create better experiences for those we serve. Now bare with me, because I’m going to geek out with you all about the 5 key axioms, or fundamental truths, around generative AI, as well as the 4 stages of the customer experience. Once we understand these, you can leverage generative AI to get outputs that are more efficient and effective for your business. 00:42 Introduction 01:41 The Pragmatics of Human Communication 02:41 5 Key Axioms for Generative AI 03:12 Axiom #1 – AI Output is only as good as Human Input 04:42 Axiom #2 – Data Order Matters 06:17 Axiom #3 – Personalization & Customization 09:48 Axiom #4 – Build Guardrails First 10:22 Axiom #5 – Positive Uses of AI Must Outweigh Nefarious Ones 11:34 Recap of 5 Axioms 13:48 Overview of Customer Experience 17:16 4 Stages of Customer Experience 21:49 Prioritizing Audience’s Feeling 24:51 Wrap Up & Conclusion…
1 Welcome to Humanize Automation! | #1 39:47
39:47
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39:47Welcome to the first episode of Humanize Automation! In this show, I want to bring light to what is possible when you combine human and computer capabilities. Within that space, there is magic! In this first episode, I tell you a little bit about me, where this show came from, and three tips to get better at humanizing automation. Let’s get started! 00:41 Introduction 02:51 History of AI 04:42 Collective Intelligence 06:27 Why Humanize Automation? 07:23 How Does This Help Business Owners? 10:39 Jill’s Story 20:02 Democratization of Information 24:18 3 Tips to Humanize Automation 24:48 Tip #1 25:55 Tip #2 27:04 Tip #3 28:15 Diving Deeper 29:59 Opportunities for Humanized Automation Interventions 34:10 Focus on the Feelings 36:48 Prioritize the Output 38:18 Wrap Up & Conclusion…
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