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Consumer at the Heart of Businesses
Manage episode 440761652 series 3589513
Indhold leveret af Indian School of Business (ISB). Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Indian School of Business (ISB) eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Putting your customers and consumers at the heart of your business strategy is the only sure way to build better businesses, says Aditya Ghosh, Co-Founder and Board Member Akasa Air, in conversation with Himanshu Tambe, Visiting Faculty, ISB. The episode explores crisis management, problem solving for the customer, and why building better institutions is far more important than focussing only on market share and valuations.
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