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Is the Ishikawa Diagram a bad guy sidekick to the 5 Whys?
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The Ishikawa or Fishbone Diagram is often coupled with the 5 Whys tool for root cause analysis. In the previous episode, I argued that the deficiencies of 5 Whys makes it an anti-quality tool. Does that mean that the Ishikawa Diagram is also a poor tool?
This episode talks about what the Ishikawa Diagram really is and better practices to leverage its use.
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