Exploring the Future of Digital Adoption and In-App Guidance

Banking on Disruption

Unlock the future of digital adoption with our latest episode of Banking on Disruption! This week, we sit down with Jeff Mayhugh, a renowned expert in learning and development, to uncover how AI and Digital Adoption Platforms (DAPs) are revolutionizing software training and user efficiency. Discover how WalkMe's AI-driven smart tips enhance data input quality on platforms like Salesforce, helping new employees navigate complex systems seamlessly. Jeff shares invaluable insights on the limitations of traditional training methods and the game-changing potential of targeted AI implementations in modernizing workforce development.

Then, we tackle the practical challenges of integrating digital guidance tools within desktop applications and explore how WalkMe stands out compared to native solutions like Salesforce Flow. From desktop-level instructions to AI-enhanced data validation, learn how these tools are elevating data governance and process compliance. We also discuss the organizational journey of implementing WalkMe, the critical role of internal champions, and the transformative impact on employee productivity and software adoption.

Finally, join our lively roundtable as we debate the latest tech announcements, including Apple's iPhone 16 and its implications for data security. We also dive into Google's innovative beta that turns complex papers into podcast conversations, and share our excitement for upcoming conferences like Macon and Dreamforce. Wrapping up, we delve into the ethical and legal dimensions of AI in content creation and copyright law, ensuring you're well-equipped to navigate this evolving landscape. Don’t miss out on these compelling discussions that promise to reshape your approach to digital adoption and employee training!