117 | How to create a performance management process that drives success, with Lucinda Carney

HR Coffee Time

How is your performance management strategy impacting employee engagement? Understanding how to use it effectively can lead to better results for employees and therefore the organisation, as well as save money through staff retention. Performance management should be about more than KPIs and day-to-day tasks, it should be seen as an individualised opportunity to support career growth. With continuous conversations, clear goals and regular constructive feedback, performance management can become a far more effective tool.

In this episode of HR Coffee Time, host Fay Wallis is joined by Lucinda Carney the CEO and Founder of Actus. A purpose-built performance and talent management software, which makes her the perfect person to share her knowledge on:

• Performance management’s impact on employee engagement
• Best practices for performance management
• The importance of clear goals
• Tailoring performance management to individuals
• How to drive high performance
• Why you need to do more than annual appraisals

Useful Links

• Connect with Fay on LinkedIn
• Fay’s website: Bright Sky Career Coaching
• Connect with Lucinda on LinkedIn
• Actus
• Listen to Lucinda’s Podcast HR Uprising
• Actus on Facebook
• Actus on YouTube

Resources Mentioned During the Episode

• The Gallup Q12 employee engagement survey
• The CIPD research report: Performance management: Could do better?

Actus Resources

• Research review: What works in performance management
• Webinar recording: Rethinking appraisals webinar recording
• White paper: How to design an appraisal process
• Ebook: The complete guide to 360 feedback

Buy the Book Recommendations

(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)

• The 7 Habits of Highly Effective People, by Stephen R. Covey
• HBR's 10 Must Reads on Performance Management, by Harvard Business Review
• How to be a Change Superhero: The business toolkit to help you to 'do' change better, by Lucinda Carney

Other Relevant HR Coffee Time Episodes

• Episode 17: How to set your career goals for 2022
• Episode 25: How to use career conversations to improve retention & engagement, with Sarah Archer
• Episode 33: A helpful framework for career conversations at work, with Steve McIntosh
• Episode 57: Using the Johari Window to develop & grow in your HR career
• Episode 78: 5 ways to get useful feedback at work to help your HR/People career
• Episode 79: How to create a powerful career development programme that has an impact, with Kate Mansfield

Looking For the Transcript?

You can find the transcript on this page of the Bright Sky Career Coaching website.

Rate and Review the Podcast

If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: [e-mail].

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Mentioned in this episode:

3R Strategy's Free Resources & Fay's HR Planning Day

Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: bit.ly/3Racademy Learn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/