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Episode 66: How to make your service-based business stand out
Manage episode 297392196 series 2836479
Indhold leveret af Kristin L. Ingram. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Kristin L. Ingram eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Learn how to make your service-based business stand out. I'll share tips on how you can focus on the customer experience so you can stand out.
For a complete transcript check out our show notes for episode 66 on smallbizmama.com
Topics:
- How to make your service-based business stand out
- In order for your business to stand out, focus on the client experience
- What does the initial contact process look like?
- In order for your business to stand out define what you're going to talk about during the initial call
- What does your proposal process look like?
- What does your contract and payment process look like?
- In order for your business to stand out, have a clearly defined onboarding process
- Create your "How I Work" document
- Define what your process looks like if you aren't getting what you need from your client
- In order for your business to stand out, create standard operating procedures
- What can you learn from the mistakes in your business?
- When things go wrong, contact your client immediately
For the complete show, notes go to small biz mama.com *********************************
http://smallbizmama.com/how-to-make-your-service-based-business-stand-out/
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