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S10Ep11 Flex Series: Fighting Complacency in Critical Moments
Manage episode 365236919 series 3459596
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Our Flex Series continues as we zero in on how problematic complacency is (75% of the critical error reduction techniques are dedicated to complacency). Complacency not only impacts performance but can also negatively lead to poor decision-making—the flex unit helps to identify when you're complacent and how to manage it.
Host: Tim Page-Bottorff
Guest: Chris LaSalle
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