The Big Challenges to Implementing Total Revenue Management

Revenue Hub

#Business News #Business #Revenue Hub

28:39

For centuries, members of the B’doul Bedouin tribe lived in the caves around the ancient city of Petra, Jordan. Then, in the 1980s, the government forced the tribe to move in the name of preserving the geological site for tourists. But if the residents are forced to leave, and if their heritage has been permanently changed, then what exactly is being preserved? SHOW NOTES: Meet The Man Living in The Lost City Carved in Stone Jordan: Petra's tourism authority cracks down on Bedouin cave dwellers The tribes paying the brutal price of conservation “There is no future for Umm Sayhoun” Jordan’s Young Bedouins Are Documenting Their Traditions on TikTok Check out Sami's company Jordan Inspiration Tours Learn about your ad choices: dovetail.prx.org/ad-choices…

for ca. et år siden 20:39

MP3•Episode hjem

Today we follow upon our video from yesterday looking at Total Revenue Management
In today's video we take a wider perspective - from a Chief Executives viewpoint.
We are joined by Vassilis Syropoulos , Founder and CEO of Juyo Analytics, one of our Expert Partners
We ask for his thoughts on some of the points made in the recent discussion with Karin, Amrita and Jens
We question why department silos are still so prevalent, how hotel contracts and kpis influence the hotel performance focus, and where technology, specifically BI tools, can have an impact on (eventually) achieving total revenue management
Really hope you enjoy the conversation.
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/EtPcuPr4Qdc
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US

LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link

176 episoder

Revenue Hub

The Big Challenges to Implementing Total Revenue Management

Revenue Hub

published for ca. et år siden

Del

MP3•Episode hjem

176 episoder

#Business News #Business #Revenue Hub

Alle episoder

Revenue Hub

1
Global Revenue Forum - January 30th 2025 8:37

for 11 weeks siden8:37

8:37

In this interview we are joined by Ally Northfield , Managing Director at Revenue by Design . Global Revenue Forum (GRF) was co-founded by Ally , Annemarie Gubanski , CEO at Taktikon Consultancy and Emanuele Nardin , Managing Director at Hotelperformance . In this short discussion Ally outlines what is Global Revenue Forum? How has GRF evolved over the years? What is the focus of the GRF event this year? What should previous attendees visit in 2025? What is the value to new attendees and what will they experience? Hope you enjoy the conversation Global Revenue Forum 2025 will explore whether the hospitality industry is optimally positioned to capitalise on profit opportunities emerging as a consequence of AI-enabled efficiencies in our workplace and our homes. How do we respond to the growing trend of individuals demanding personally validating experiences? How do we price to meet the demand for tailored spaces as work blends with increased leisure time? What potential do distribution marketplaces offer to unlock routes to market and build closer guest relationships? The 2025 event will explore the following: AI-Driven Opportunities How AI advancements are creating new profit opportunities across the hospitality industry, including hotels, apartments, short-term rentals and open air accommodation. Efficiency and Personalisation Understand how AI-enabled efficiencies are reducing working hours of our guests, leading to increased demand for personally validating experiences and tailored spaces that blend work and leisure Operational AI Efficiencies Examine how AI is transforming hotel operations across all revenue-generating departments, from service delivery to guest interactions, driving profit growth New Revenue Streams Guidelines to future approaches to customized hotel booking experiences Distribution Marketplaces Join the conversation to discuss the potential of new distribution platforms to unlock routes to market, build stronger guest relationships, and enhance profitability Future Profit Opportunities Investigate how the hospitality industry can stay ahead of AI-driven trends to secure long-term growth and success…

Revenue Hub

1
Top Tips to Help Convert Website Lookers into Hotel Bookers 21:41

for 42 weeks siden21:41

21:41

Hi, welcome to another of our Coffee Time Chats Today we focus on converting visitors to your website into booking guests To share their insights, tips and advice, we are joined by Savina Karaivanova of Userguest , one of our Expert Partners We discuss the importance of the hotel website user experience to increase conversions, the need for clear CTAs (Call to Actions), how personalizing offers and tailoring these to specific target markets can drive bookings and the critical need to streamline the booking process to maximize revenue and minimize low periods. Finally, Savina outlines the latest Userguest offer where Hotels can sign up for a free Website Audit Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/WaqnsZNIMFc 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Boost Tour Operator Business With Effective Revenue Management 28:19

for 42 weeks siden28:19

28:19

Hi, welcome to another of our Coffee Time chats. Today we look at how hotels revenue manage tour operator business, or, more accurately, how they don’t revenue manage tour operator business. To bring their views and insights, we are joined by David McGloin , VP Sales for BEONx , one of our Expert Partners In this discussion we consider the challenges of managing Tour Operator business, from negotiating prices, to navigating the current uncertain travel landscape and the need for a more dynamic and organized approach to pricing and forecasting this business segment. Finally, David talks to us about the BEONx Tour Operator module Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/0z4hcd-4G8Q 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Decision Intelligence: Rocco Forte Hotels & HotelIQ Case Study 45:18

for 44 weeks siden45:18

45:18

Hi, welcome to another case study discussion. Today we focus on the challenges and rewards of a decision intelligence tool and it’s value to a hotel commercial operation. To bring their views and insights, we are joined by: Firas Moolla of HotelIQ Amy Stevens of Rocco Forte Hotels Amy takes us through her journey, outlining the initial objectives and goals she was trying to achieve after joining Rocco Forte. We explore how she reached the conclusion a decision intelligence tool was the way to go. We hear what has transpired since introducing the technology and what gains have been made. Finally we look at the value derived and any additional positive, but not originally expected, outcomes Really hope you enjoy the conversation. 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/sitYyI374n0 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
How to Increase Visibility and Direct Revenue: Key Trends & Strategies 58:09

for 45 weeks siden58:09

58:09

Hi, welcome to another Expert Insights discussion Today we explore how connected marketing & revenue strategies are a powerful ecommerce combination, leveraging the hotels direct channel to drive direct bookings. We dig into how powering up your hotel website and booking engine, aligning marketing efforts with revenue priorities and automating these strategies can truly increase conversion. Finally looking at the value of consumer engagement and personalisation through better matched offerings. To share their insights and bring this topic to life are: Cristina Blaj , consultant and Brand Ambassdor for Userguest , one of our Expert Partners , and CEO of Open Revenue Consulting. Sam Weston , Marketing Director for 80 Days All of these thoughts and views are supported by 80 Days Hotel Marketing Trends report which highlights 11 key findings and Userguests RevMarketing Certification Course which is focused on higher conversions from your direct channel. Click here to access the free 80 Days Report Click here to enrol for free on the RevMarketing Certification Course Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/mbobXO6xi8Q (To help your viewing the video is broken down into chapters.) 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Talent Trends Study: A Future Hotel Workforce Crisis? 49:16

for 45 weeks siden49:16

49:16

Hi, welcome to another Coffee Time Chat Today we focus on the challenges of hotel staffing and the ongoing crisis the industry faces, not only today but, more worryingly the trends for the future. And this is where our guests Bill Scanlon and Lorraine Sileo step in to talk us through the recent Talent Study from Strategic Solution Partners , one of our Expert Partners Strategic Solution Partners started the Talent Trends Study in 2019, since then it has continually highlighted the workforce challenges - many of which still haven’t been addressed effectively by the industry. Fewer people are entering hospitality and more are retiring earlier. For those working in the industry, they want quality of life and flexibility. The labor shortage is felt at all levels but most severely on property. In this discussion we touch on a number of wide ranging topics, whilst focusing in around the foreboding trends, challenges for education institutions and how much responsibility actually lies at the door of the industry itself. Here is a link to access the Talent Trend Study Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/kTFSR3I4c2Y To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Euro 2024 Demand Impact and What Regional Hotels Can Do? 29:38

for 45 weeks siden29:38

29:38

Hi, welcome to another Expert Insights discussion With Euro 2024 not far away, we wanted to look at how this tournament has influenced the hotel Sector in the key host cities and how this tournament compares to other major events such as the Olympics or Pop concerts. But we also wanted to dig a bit deeper and see if the match location, date of the match and the opponents, have influenced demand and pricing. We also explore what the regional hotels could be doing to pick up business which has been displaced due to the tournament. To guide us through the numbers and provide their insights, we are joined again by: Viet Meier of berner+becker , one of our Expert Partners Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/N6XZhC6vqQQ To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Chatlyn “Who Are We”: In Conversation with Nicolas Vorsteher 33:34

for 46 weeks siden33:34

33:34

We are delighted to welcome Chatlyn as an Expert Partner Through this “Who Are We” interview you will hear from Nicolas Vorsteher , the founder of Chatlyn, about their solution, geographical focus, typical client profile and the backstory to their formation. We hear his views on how an efficient modern communication approach can positively impact bookings but also emphasises this is one part of the revenue equation – stressing that if your guests are happy they will also spend more with you when on property. Finally, Nicolas outlines a real customer example where the reality was very different to the hotel’s original perception. Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/G5mgwjhL6Ds To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Net Revenue: A Possibility But Not Without a Major Shift in Mindset 17:44

for 46 weeks siden17:44

17:44

We follow upon our video from yesterday looking at whether Net Revenue is a challenge to embrace of just another pipedream for hoteliers. In today’s video we are joined again by Vassilis Syropoulos , Founder and CEO of Juyo Analytics , one of our Expert Partners As with our videos last week looking at Total Revenue Management , in this discussion we ask for his thoughts on Net Revenue and some of the points made by Karin, Amrita and Jens insights We ask what his opinion is on the adoption of net revenue across the hotel industry. We discuss the complexities faced when trying to embrace net revenue and we touch on the evolution of the commercial role, where the finance team fits in and the emerging role of chief intelligence officer. NB: Juyo Analytics are one of our Expert Partners Really hope you enjoy the conversation. 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/rct54iL39xk To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Net Revenue: A Challenge to Embrace or Just Another Pipe Dream? 16:19

for 46 weeks siden16:19

16:19

Hi, welcome to another Expert Insights discussion Today we continue our conversation around Revenue Management. Having discussed Total Revenue last week, today we are looking at Net Revenue. In this discussion we ask is Net Revenue easier to achieve than Total Revenue? Do we know what Net Revenue actually means? And do hoteliers have a handle on their direct booking costs? To share their insights and experience, we are joined again by: Karin van Rhee of Juyo Analytics Amrita Makkar of Virgin Hotels Jens Egemalm of Pandox NB: Juyo Analytics are one of our Expert Partners Finally we will hear a little about the journeys both Amrita and Jens have been on as they move towards implementing Total Revenue and Net Revenue. Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/A0WS_5P8cpY To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Impact of Poor Guest Communication is Bigger Than Lost Bookings 56:37

for 47 weeks siden56:37

56:37

Hi, welcome to another Demo Time discussion. Today we explore why hotel guests ask so many questions, the gold standards of hotel guest communications and the challenges hoteliers face in that area. Joining us for this conversation is Shaun Sequeira from HiJiffy , one of our Expert Partners Shaun is the Country Lead for HiJiffy in the UK & Ireland As well as discussing the challenges hoteliers face with guest communications Shaun will also give us a quick demo of how HiJiffy’s AI works in practice and how straightforward the set up is thanks to recent developments. Really hope you enjoy the conversation 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/UCmQYJ2v4JQ To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
The Big Challenges to Implementing Total Revenue Management 20:39

for 47 weeks siden20:39

20:39

Today we follow upon our video from yesterday looking at Total Revenue Management In today's video we take a wider perspective - from a Chief Executives viewpoint. We are joined by Vassilis Syropoulos , Founder and CEO of Juyo Analytics , one of our Expert Partners We ask for his thoughts on some of the points made in the recent discussion with Karin, Amrita and Jens We question why department silos are still so prevalent, how hotel contracts and kpis influence the hotel performance focus, and where technology, specifically BI tools, can have an impact on (eventually) achieving total revenue management Really hope you enjoy the conversation. 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/EtPcuPr4Qdc To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
Total Revenue Management - Why It Is Easier To Talk About Than Do 15:37

for 47 weeks siden15:37

15:37

Hi, welcome to another Expert Insights discussion Today we look at Total Revenue Management Yes, that topic that which has been discussed for years and years but still remains a dream for most. In today’s discussion we actually look at the reality of the challenge and why it’s easier to talk about it than to do it. To share their insights and experience, we are joined by: 🗣️ Karin van Rhee of Juyo Analytics 🗣️ Amrita Makkar of Virgin Hotels 🗣️ Jens Egemalm of Pandox NB: Juyo Analytics are one of our Expert Partners We ask is the industry now, crystal clear, about what total revenue management actually means? Using corporate business as an example, our guests outline why it is so challenging and why it isn’t really being done. And finally, how can technology help, or is it a hindrance, to achieving total revenue management. Really hope you enjoy the conversation. 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/fXVF3FhbPlA To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
The True Cost of Vacant Executive Roles In Your Hotel: Loss Of Momentum And Revenue Impact 26:37

for 47 weeks siden26:37

26:37

Hi, welcome to another Expert Insights discussion Today we look at Hotel staffing and the impact an executive opening can have on a property – momentum is a key word here. Joining us for this conversation is Greg Velasquez , Executive Director of Sales at Strategic Solution Partners , one of our Expert Partners We look at the obvious, and often less obvious, risks hotels face with open positions. We explore how an interim solution, like Task Force, can minimise the impact of these risks. Finally we discuss misconceptions and reservations of utilising an interim solution whilst identifying the upsides in terms of guest experience, hotel reputation leading to sustained revenue and profitability. Really hope you enjoy the conversation. 👀 If you would like to watch the video of our discussion Here is the YouTube link: https://youtu.be/rGHpVQcvlks To help your viewing the video is broken down into chapters. 🗣 Feel free to drop us a line with any questions or comments. We’re always interested to hear from you and happy to follow up with our guests on any questions. We are also keen to hear of topics you might like discussed and guests you would like to hear from. You can reach us at: insights@revenue-hub.com 👣 HOW TO FOLLOW US LinkedIn: https://www.linkedin.com/company/revenue-hub Facebook: https://www.facebook.com/revenuehub/ Twitter: https://twitter.com/revenue_hub YouTube: Subscribe Link…

Revenue Hub

1
XLR8 RMS "Who Are We": In Conversation with Natasha Pereira 21:33

for 50 weeks siden21:33