Jaquie Scammell: The 5D Of Exceptional Customer Service Redefining Sales With Abbie White podcast

Jaquie Scammell: The 5D of Exceptional Customer Service

2M ago 55:51

Del

Indhold leveret af Abbie White. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Abbie White eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode of the Redefining Sales podcast, we're excited to have Jaquie Scammell, Australia’s leading expert in Customer Service, a sought-out speaker, author, Founder and CEO of ServiceQ, helping organisations reimagine the future of service through mindsets and behaviours. Her work is based not just on theory but also 35 years of customer service experience translated to practical tools for individuals to take and apply.

Jaquie is passionate about developing service leaders and partnering with organisations to ignite transformative customer service behaviours that stick.

In this episode, we delve into:

How every part of your business impacts the customer experience.

Jaquie's five dimensions of service framework for delivering exceptional customer service.

Practical steps that any organisation can implement to raise their service standards.

Explore how AI and automation are reshaping service, and how to maintain the human touch in the digital age.

Tips for getting started on improving your business’s customer service.

Learn how to maintain consistency and quality across large organisations and multi-site operations.

Whether you're a small business or a large organisation, this episode is packed with actionable steps to take your customer service to the next level.

►5D Leadership Diagnostic: https://servicemastery.serviceq.co/5dleadership

Check out Jaquie:

► LinkedIn: https://www.linkedin.com/in/jaquiescammell/

► Website: https://jaquiescammell.com/

► Book Weblink: https://5dservice.com.au/  

► Instagram: www.instagram.com/jaquiescammellofficial/  

Connect with Abbie on:

► LinkedIn: https://www.linkedin.com/in/abbiecwhite/

► Website: https://www.abbiewhite.com.au/

► Subscribe to Sales REV UP

Follow Sales Redefined on:

► LinkedIn: https://www.linkedin.com/company/salesredefined/

► YouTube: https://www.youtube.com/channel/UCJ1X8auygoK3Gl77LC7a_zQ

Enjoyed this episode and want more?

Redefining Sales Podcast Playlist: https://tinyurl.com/Redefining-Sales-Podcast

78 episoder