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Ep 335: Building efficient out-of-home delivery networks

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Manage episode 400842069 series 2068608
Indhold leveret af Ian Kerr and Postal Hub Podcast. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Ian Kerr and Postal Hub Podcast eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

How can delivery companies build efficient out-of-home delivery networks? Cédric Hervet, co-founder and Chief Product Officer at Kardinal, discusses the challenges industry players face in finding the best locations for PUDOs and lockers in terms of profitability and customer coverage:

  • Why delivery companies are considering out-of-home delivery
  • Differences between B2B and B2C parcel delivery
  • First-time delivery
  • Delivery density
  • Cost per delivery
  • Key factors in making out-of-home delivery a success
  • Customer expectations
  • Having trusted PUDO partners
  • Offering customers multiple delivery options, including residential and out-of-home
  • C2C deliveries
  • Quality of service, cell availability at parcel lockers, PUDO staff training
  • Challenges in building effective out-of-home delivery networks
  • Connecting to existing OOH networks
  • Network and territory coverage
  • Defining what coverage means for each delivery area
  • Optimising the process for building OOH networks
  • Anticipating parcel hold times

  continue reading

358 episoder

Artwork
iconDel
 
Manage episode 400842069 series 2068608
Indhold leveret af Ian Kerr and Postal Hub Podcast. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Ian Kerr and Postal Hub Podcast eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

How can delivery companies build efficient out-of-home delivery networks? Cédric Hervet, co-founder and Chief Product Officer at Kardinal, discusses the challenges industry players face in finding the best locations for PUDOs and lockers in terms of profitability and customer coverage:

  • Why delivery companies are considering out-of-home delivery
  • Differences between B2B and B2C parcel delivery
  • First-time delivery
  • Delivery density
  • Cost per delivery
  • Key factors in making out-of-home delivery a success
  • Customer expectations
  • Having trusted PUDO partners
  • Offering customers multiple delivery options, including residential and out-of-home
  • C2C deliveries
  • Quality of service, cell availability at parcel lockers, PUDO staff training
  • Challenges in building effective out-of-home delivery networks
  • Connecting to existing OOH networks
  • Network and territory coverage
  • Defining what coverage means for each delivery area
  • Optimising the process for building OOH networks
  • Anticipating parcel hold times

  continue reading

358 episoder

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