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Indhold leveret af Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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Experience AMAZING-ly Bad Customer Service

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Manage episode 287972581 series 1460903
Indhold leveret af Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
REALLY? Tell me this didn't happen... It Did!!! "Although your customers won't love you if you give bad service, your competitors will." - Kate Zabriskie, Founder Business Training Works Boasting about your great customer service is NOT a good idea! “Pride comes before the fall.” You also take away a key principle of Positively Outrageous Service: “RANDOM and UNEXPECTED. Andrew’s real-life scenario gives us three valuable lessons that we can all learn from.
  continue reading

44 episoder

Artwork
iconDel
 
Manage episode 287972581 series 1460903
Indhold leveret af Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
REALLY? Tell me this didn't happen... It Did!!! "Although your customers won't love you if you give bad service, your competitors will." - Kate Zabriskie, Founder Business Training Works Boasting about your great customer service is NOT a good idea! “Pride comes before the fall.” You also take away a key principle of Positively Outrageous Service: “RANDOM and UNEXPECTED. Andrew’s real-life scenario gives us three valuable lessons that we can all learn from.
  continue reading

44 episoder

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