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S01E13: How enterprise organizations will reach tomorrow's customer
Manage episode 224179995 series 1782581
Peter Schwartz — Salesforce's Chief Future Officer and innovator, author, and co-founder of the Global Business Network — joins us to discuss the future of customer experience and its resulting impact on transit agencies like BART, as well as what it means for government as a whole.
21 episoder
Manage episode 224179995 series 1782581
Peter Schwartz — Salesforce's Chief Future Officer and innovator, author, and co-founder of the Global Business Network — joins us to discuss the future of customer experience and its resulting impact on transit agencies like BART, as well as what it means for government as a whole.
21 episoder
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