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Service Team Training: Addressing The Massive Skills Gap In The Multifamily Industry With Mark Cukro
Manage episode 356707081 series 3438512
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There is probably not a single service industry that trains its technicians less than multifamily. This needs to change. Mark Cukro is on the forefront of this movement to improve technician training. He created ServiceTeamTraining.com to help service team leads and managers learn how to build effective and efficient service teams. He also runs MaintenanceVideos.com, which allows technicians to learn specific work components, systems, and processes in a matter of minutes without going through lengthy courses. In this episode Mark discusses the urgent need to improve service team training in the industry. Tune in and find out what he has in store for you!
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