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Indhold leveret af Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Marketing Deep Dives by Denyse and Denyse Drummond-Dunn eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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Real - Time Feedback Driving Business Success

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Manage episode 453387524 series 1270428
Indhold leveret af Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Marketing Deep Dives by Denyse and Denyse Drummond-Dunn eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
This episode emphasises the importance of real-time customer feedback and social media listening for business success. The discussion highlights how promptly addressing customer needs, using various feedback mechanisms (in-app surveys, live chat, reviews), and actively engaging on social media platforms can increase customer satisfaction, loyalty, and revenue. Denyse provides numerous examples of companies effectively using these strategies and showcases data-driven techniques for analysing feedback to drive impactful improvements. The discussion concludes by encouraging listeners to adopt a customer-centric approach built on continuous improvement and iteration based on real-time insights. And invites those interested to book a time to delve deeper into the topic with Denyse; you'll walk away with at least three new ideas to try.
  continue reading

85 episoder

Artwork
iconDel
 
Manage episode 453387524 series 1270428
Indhold leveret af Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Marketing Deep Dives by Denyse and Denyse Drummond-Dunn eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
This episode emphasises the importance of real-time customer feedback and social media listening for business success. The discussion highlights how promptly addressing customer needs, using various feedback mechanisms (in-app surveys, live chat, reviews), and actively engaging on social media platforms can increase customer satisfaction, loyalty, and revenue. Denyse provides numerous examples of companies effectively using these strategies and showcases data-driven techniques for analysing feedback to drive impactful improvements. The discussion concludes by encouraging listeners to adopt a customer-centric approach built on continuous improvement and iteration based on real-time insights. And invites those interested to book a time to delve deeper into the topic with Denyse; you'll walk away with at least three new ideas to try.
  continue reading

85 episoder

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