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Ian Trenholm: Integrity, curiosity and effective regulation

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Manage episode 267851343 series 2393684
Indhold leveret af Making Complaints Count and Health Service Ombudsman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Making Complaints Count and Health Service Ombudsman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Ian Trenholm, Chief Executive of the Care Quality Commission and Rob Behrens discuss the big issues affecting health and social care. Ian explains why integrity and curiosity are vital for effective regulation, and tells us why he thinks the Complaint Standards Framework will make the NHS complaints process better for everyone. Note that this episode was recorded in February 2020 before the Coronavirus pandemic and lockdown.
  continue reading

34 episoder

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iconDel
 
Manage episode 267851343 series 2393684
Indhold leveret af Making Complaints Count and Health Service Ombudsman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Making Complaints Count and Health Service Ombudsman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Ian Trenholm, Chief Executive of the Care Quality Commission and Rob Behrens discuss the big issues affecting health and social care. Ian explains why integrity and curiosity are vital for effective regulation, and tells us why he thinks the Complaint Standards Framework will make the NHS complaints process better for everyone. Note that this episode was recorded in February 2020 before the Coronavirus pandemic and lockdown.
  continue reading

34 episoder

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