"Dispatch Services" don't really exist

MadGaines Live! By Cassandra Gaines

Just give this episode 15 minutes and let me know if your head doesn't explode. There is this whole world of dispatch services--you think you know that that means, but you don't. Listen. You may need a drink for this one.
When a dispatcher calls a shipper or broker, how do you know its a dispatch service, sometimes it seems like a broker, and why do they say they are agents? isn't that the same thing as a dispatch service?
Guests:
Chandler Magann: https://www.linkedin.com/in/chandlermagann/
Steve Perez: https://www.linkedin.com/in/steve-perez-b0624b74/
Danay De La Noval: https://www.linkedin.com/in/danay-de-la-noval-961232122/
Jess Tribuiani: https://www.linkedin.com/in/jess-t-154b24174/
Adam Wingfield: https://www.linkedin.com/in/adam-wingfield-012b523a/
Todd Waldron: https://www.linkedin.com/in/todd-w-21897b19/
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MadGaines Live is show for the entire transportation industry, shippers, brokers, carriers, insurers and more! Cassandra Gaines (aka #madgaines), transportation industry influencer and attorney brings education and content with her friends.
PLEASE NOTE THAT: this episode does not form an attorney-client relationship or constitute receiving legal advice. Consulting with a lawyer is the best course of action rather than relying only on the video. Each legal issue can have a different outcome based on the facts of the issue and other applicable laws.

Kapitler

1. "Dispatch Services" don't really exist (00:00:00)

2. Introduction (00:00:42)

3. Dispatch Confusion (00:02:27)

4. Dispatch Services Basics (00:03:36)

5. Finding shipments for Carriers (00:08:06)

6. Guest broker Chandler Magann (00:08:40)

7. Not just dispatching, its more (00:09:38)

8. Rate negotiations (00:10:51)

9. Payment for Services (00:13:41)

10. "reverse brokering" (00:16:22)

11. Legal confusion (00:19:10)

12. collection of services (00:21:15)

13. Cargo Claims Training Coming Up (00:24:44)

14. Why use dispatch services (00:25:56)

15. Authority confusion (00:29:09)

16. This is what an owner operator means under the law (00:30:38)

17. summary of what we've learned so far (00:33:24)

18. What is a "Nancy" ?? (00:36:49)

19. The true issue is the use of the term "dispatch" (00:41:58)

20. We need a new name for these services! (00:48:59)

21. Most important part of MadGaines (00:49:41)

22. What shippers and brokers struggle with (00:51:18)

23. Warning to Brokers and Shippers (01:07:03)

24. Dispatch Services and Lawsuits (01:08:34)

25. Dispatch Services are 4PLs for Carriers (01:13:17)