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Indhold leveret af Live Your Edge Podcast and Gilbert Joa. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Live Your Edge Podcast and Gilbert Joa eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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How to Create an Amazing Customer Experience

29:37
 
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Manage episode 281257055 series 2444741
Indhold leveret af Live Your Edge Podcast and Gilbert Joa. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Live Your Edge Podcast and Gilbert Joa eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Key Takeaways:

  • Customer-centric vs Company centric
  • Removing customer pain points
  • Taking your experiences to the next level
  • VOC (Voice of the customer) and AOC (Action of the customer)
  • Small changes you can make (SPE)

If you wanna learn more about Dan Gingiss check out his:
LinkedIn: @dangingess
Twitter: @dgingess
Website: https://dangingiss.com/

  continue reading

111 episoder

Artwork
iconDel
 
Manage episode 281257055 series 2444741
Indhold leveret af Live Your Edge Podcast and Gilbert Joa. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Live Your Edge Podcast and Gilbert Joa eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Key Takeaways:

  • Customer-centric vs Company centric
  • Removing customer pain points
  • Taking your experiences to the next level
  • VOC (Voice of the customer) and AOC (Action of the customer)
  • Small changes you can make (SPE)

If you wanna learn more about Dan Gingiss check out his:
LinkedIn: @dangingess
Twitter: @dgingess
Website: https://dangingiss.com/

  continue reading

111 episoder

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