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#35: The Ultimate Question

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Manage episode 318663382 series 3234937
Indhold leveret af Liquid Barcodes. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Liquid Barcodes eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Few business tools are as useful to loyalty practitioners as the "Net Promoter Score" - described by Harvard Business Review as "the one number you need to grow"!

This audio article from Liquid Barcodes describes "the ultimate question" to ask your customers to truly understand their underlying loyalty while side stepping irrelevant issues, to get to the heart of their true commitment and loyalty.

Show Notes:

1) The Ultimate Loyalty - Article on NPS

  continue reading

63 episoder

Artwork
iconDel
 
Manage episode 318663382 series 3234937
Indhold leveret af Liquid Barcodes. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Liquid Barcodes eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Few business tools are as useful to loyalty practitioners as the "Net Promoter Score" - described by Harvard Business Review as "the one number you need to grow"!

This audio article from Liquid Barcodes describes "the ultimate question" to ask your customers to truly understand their underlying loyalty while side stepping irrelevant issues, to get to the heart of their true commitment and loyalty.

Show Notes:

1) The Ultimate Loyalty - Article on NPS

  continue reading

63 episoder

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