The Human Side Of Quality Management LabMind podcast

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Science ARUP Laboratories University Of Utah

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The Human Side of Quality Management

11M ago 29:26

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Indhold leveret af ARUP Laboratories. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af ARUP Laboratories eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

What does it mean to have a quality culture? Technical competence and strict adherence to protocols are certainly part of the story. But so are factors such as workforce engagement and customer service. In this interview, Nancy Ross, assistant director of clinical pathology and quality at Montefiore Medical System and the founder of Improov, a laboratory improvement consulting company, draws on her diverse career experience to argue for a holistic and people-centered approach to quality management.

… continue reading

85 episoder

#Science #ARUP Laboratories #University Of Utah

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The Human Side of Quality Management

22 subscribers

published 11M ago

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MP3•Episode hjem

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on September 19, 2024 15:27 (2M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Indhold leveret af ARUP Laboratories. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af ARUP Laboratories eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

What does it mean to have a quality culture? Technical competence and strict adherence to protocols are certainly part of the story. But so are factors such as workforce engagement and customer service. In this interview, Nancy Ross, assistant director of clinical pathology and quality at Montefiore Medical System and the founder of Improov, a laboratory improvement consulting company, draws on her diverse career experience to argue for a holistic and people-centered approach to quality management.

… continue reading

85 episoder

#Science #ARUP Laboratories #University Of Utah

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