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Indhold leveret af www.keystotheshop.com and Chris Deferio. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af www.keystotheshop.com and Chris Deferio eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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506 : Critical Workflows Every Coffee Shop Needs

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Manage episode 448689344 series 2930761
Indhold leveret af www.keystotheshop.com and Chris Deferio. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af www.keystotheshop.com and Chris Deferio eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and the smart operator knows that unless there is a plan set up ahead of time for how we want those moments to go, then we will provide less than stellar service. The customer loses out on experiencing our best, and we lose out on keeping good customers and good staff.

Today we are going to be talking about a few critical workflows I believe every coffee bar needs to have detailed nd trained on in order to serve people very well every day. Take this episode as an assignment and go create these for your shop as soon as you can! Include the staff and launch these as guiding processes so your coffee shop will thrive.

In this conversation we layout the plan for:

  • Menu Workflows
  • Change workflows
  • Customer Experience workflows

Related episodes:

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com

Want a beautiful coffee shop?

All your hard surface, stone, and brick needs!

www.arto.com

Follow on Instagram! @Artobrick ....

and tell them Chris sent you!

  continue reading

927 episoder

Artwork
iconDel
 
Manage episode 448689344 series 2930761
Indhold leveret af www.keystotheshop.com and Chris Deferio. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af www.keystotheshop.com and Chris Deferio eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The way customers and staff experience our cafes is based many experiences and moments taken together to form what they know as our culture or brand. Each experience can be broken down into many different parts that happen within even one visit and the smart operator knows that unless there is a plan set up ahead of time for how we want those moments to go, then we will provide less than stellar service. The customer loses out on experiencing our best, and we lose out on keeping good customers and good staff.

Today we are going to be talking about a few critical workflows I believe every coffee bar needs to have detailed nd trained on in order to serve people very well every day. Take this episode as an assignment and go create these for your shop as soon as you can! Include the staff and launch these as guiding processes so your coffee shop will thrive.

In this conversation we layout the plan for:

  • Menu Workflows
  • Change workflows
  • Customer Experience workflows

Related episodes:

Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee

The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com

Want a beautiful coffee shop?

All your hard surface, stone, and brick needs!

www.arto.com

Follow on Instagram! @Artobrick ....

and tell them Chris sent you!

  continue reading

927 episoder

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