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121: You’ve Just Signed a New Client - Now WTF Do You Do?
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Whether it’s a “whoopee” from Laura Davis, or a Diet Coke break from Laura Moore, we all have our own ways of celebrating when a new client says they want to work with us. But once you’ve got over the excitement, now what do you do? How do you make the client confident that you’ve got your shit together and know that they’ve got a brilliant working relationship to look forward to?! In this episode, we’re sharing the exact steps we follow when we sign a new client, so you’ll be sure to onboard them with ease. Tune in now!
In this episode, we’re chatting about:
- Why you insist you don’t start work until your contract is signed and your invoice is paid
- Which questionnaires you’ll need to send as part of your onboarding process
- Sorting out what things your client needs to give you access to (and why they need to sort their shit out before you start together)
- Why you need to do an audit and strategy before you post anything – and not let the client tell you otherwise!
Check out the full show notes here!
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