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Off Script: Imagining the next era of customer service

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Manage episode 448034633 series 2505011
Indhold leveret af content@intercom.io. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af content@intercom.io eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI surpassing human expertise—this is just the beginning. The race to build and ship the future is on.

Watch this episode on YouTube: https://youtu.be/WIBibfv3SKk

Follow the people:

https://www.linkedin.com/in/eoghanmccabe/

https://x.com/eoghan

Follow Intercom:

Twitter: https://x.com/intercom

LinkedIn: https://www.linkedin.com/company/intercom/

Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. www.inter.com/productpodcast

www.intercom.com

#customerservice #Customersupport #aiinsights

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

38 episoder

Artwork
iconDel
 
Manage episode 448034633 series 2505011
Indhold leveret af content@intercom.io. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af content@intercom.io eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Intercom CEO Eoghan McCabe breaks down how AI is about to disrupt customer service on a scale we’ve never seen before. From bots talking to bots to AI surpassing human expertise—this is just the beginning. The race to build and ship the future is on.

Watch this episode on YouTube: https://youtu.be/WIBibfv3SKk

Follow the people:

https://www.linkedin.com/in/eoghanmccabe/

https://x.com/eoghan

Follow Intercom:

Twitter: https://x.com/intercom

LinkedIn: https://www.linkedin.com/company/intercom/

Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI. www.inter.com/productpodcast

www.intercom.com

#customerservice #Customersupport #aiinsights

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

38 episoder

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