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This Is A Relationship Business
Manage episode 436918627 series 3469079
Indhold leveret af Rick Fox. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Rick Fox eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
In this episode of ITB, Rick emphasizes the importance of building and maintaining relationships in the insurance business. He acknowledges the rise of technology and direct competitors but emphasizes that insurance is not a transactional business. Rick highlights the need to meet customers where they want to be met and to provide a sense of trust and personalization. He discusses the use of automation and technology to enhance the customer experience while still maintaining a human touch. Rick also emphasizes the importance of showing care and building deep relationships with customers to differentiate from direct competitors.
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