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Why Join a State Association? Insights from Industry Leader Mike Rose
Manage episode 452056895 series 3614002
Indhold leveret af Ken Lucci & James Blain, Ken Lucci, and James Blain. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Ken Lucci & James Blain, Ken Lucci, and James Blain eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Join us in exploring the immense value of state association involvement and its transformational impact on the limousine and ground transportation industry. In this episode, Ken and James welcome Mike Rose from My Limousine Service to share insights from his remarkable career journey and his leadership within the industry. In this episode you'll learn
- How Mike leaned in to market demands, especially during the COVID-19 pandemic where he used downtime to re-tool his business.
- How Mike applies his firefighter and 911 call center experience to building his chauffeur business
- Why culture is important, and how your office can be part of the client experience
- How the industry is shifting from competitive to collaborative among operators, driven by association initiatives
- How training and safety programs can affect the ongoing insurance crisis, including rising rates
- Insights into the lagging technology advancements in the transportation industry and the necessity for modernization to enhance efficiency and client experience.
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-rose-7526019/
Visit My Limo website: https://www.mylimo.com/
Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
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