It's Not Personal, It's Just Business: Collections Gabfocus Self Storage podcast

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MBA Business Josh Huff Melissa Huff Tommy Nguyen Selfstorage Storage Marketing IT Management

Indhold leveret af Josh Huff, Melissa Huff, and Tommy Nguyen. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Josh Huff, Melissa Huff, and Tommy Nguyen eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Gabfocus Self Storage Podcast « »
It's Not Personal, It's Just Business: Collections

6M ago 32:40

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MP3•Episode hjem

Indhold leveret af Josh Huff, Melissa Huff, and Tommy Nguyen. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Josh Huff, Melissa Huff, and Tommy Nguyen eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Collections may be the least favorite part of self storage management. But you gotta do it. It starts with a good policy and ends with getting paid, but the in-between part of interacting with customers and vetting excuses is where it gets fuzzy. Or does it? As with most things, consistency is key with collections. Rent is due when it's due. If you're late you get a late fee. If you don't pay, you get overlocked. That may seem heartless in some circumstances, but as the late great godfather taught us, it's not personal. It's just business.

Next week we'll be at the SSA Spring Conference in DC. Make sure to stop by our session and roundtable and say hello. Now go collect that money!

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

… continue reading

100 episoder

#MBA #Business #Josh Huff #Melissa Huff #Tommy Nguyen #Selfstorage #Storage #Marketing #IT Management

Artwork

It's Not Personal, It's Just Business: Collections

Gabfocus Self Storage Podcast

published 6M ago

Del

MP3•Episode hjem

Indhold leveret af Josh Huff, Melissa Huff, and Tommy Nguyen. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Josh Huff, Melissa Huff, and Tommy Nguyen eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Collections may be the least favorite part of self storage management. But you gotta do it. It starts with a good policy and ends with getting paid, but the in-between part of interacting with customers and vetting excuses is where it gets fuzzy. Or does it? As with most things, consistency is key with collections. Rent is due when it's due. If you're late you get a late fee. If you don't pay, you get overlocked. That may seem heartless in some circumstances, but as the late great godfather taught us, it's not personal. It's just business.

Next week we'll be at the SSA Spring Conference in DC. Make sure to stop by our session and roundtable and say hello. Now go collect that money!

Hosts: Josh Huff & Melissa Huff

Produced by Lighthouse Storage Solutions

… continue reading

100 episoder

#MBA #Business #Josh Huff #Melissa Huff #Tommy Nguyen #Selfstorage #Storage #Marketing #IT Management

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