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Improving Follow-Up, Phone Etiquette, and Lead Generation with Niki Wiedeman
Manage episode 408752418 series 3561152
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In this episode, we speak with Niki Wiedeman, call excellence facilitator for Dead Ringers, a secret shopper/phone etiquette consulting company, about the importance of impeccable customer service when answering the phone. Click here for full show notes.
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