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Creating Superfans with Brittany Hodak
Manage episode 371590792 series 2956470
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This week, Brittany Hodak walks us through her five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans.
Visit our guest's website: https://brittanyhodak.com/
Get a copy of Brittany’s book: https://brittanyhodak.com/book/
The live recording was completed on July 14, 2023, at approximately 1:00 PM Eastern Time USA.
ABOUT OUR GUEST:
Brittany has delivered keynotes across the globe to organizations including American Express, Walmart, Disney, and the United Nations. She has also worked with entertainers including Katy Perry and Dolly Parton. She recently released her debut book, “Creating Superfans,” in which Forbes said, “If you have customers, you need this book. Period.”
ABOUT BIG SKY FRANCHISE TEAM:
This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759.
Kapitler
1. Creating Superfans with Brittany Hodak (00:00:00)
2. Creating Superfans (00:00:03)
3. Personalization and Exceeding Expectations (00:14:45)
4. Creating Memorable Customer Experiences (00:18:28)
5. Gratitude for Guest Appearance (00:31:38)
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