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🎙️🎧 Podcast 16 │Internet Quick Fixes • Basic Internet Troubleshooting

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Manage episode 402063518 series 3295079
Indhold leveret af English for Customer Service Podcast. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af English for Customer Service Podcast eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede vÌrk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

🎙️🎧 Podcast 16│Internet Quick Fixes • Basic Internet Troubleshooting

If you are an aspiring call center representative, it's very like that you'll work for a telecommunications company. These type of accounts are ubiquitous; for that reason, it's very important for your know basic troubleshooting vocabulary and steps to connect internet connectivity issues.

In this lesson, you'll recognize the following internet quick fixes:

1. Power Cycle

2. Cancel Location (Tower Refresh)

We'll explain it so you can use them in a roleplay scenario in which you might have to roleplay it with an account manager or with recruiter.

Follow us on social media:

⁠⁠⁠Official YouTube ⁠⁠⁠

⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w

#troubleshooting

#internetissues

#powercycle

#towerrefresh

#quickfix

#T-mobile

#Alorica

#callcenter

  continue reading

31 episoder

Artwork
iconDel
 
Manage episode 402063518 series 3295079
Indhold leveret af English for Customer Service Podcast. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af English for Customer Service Podcast eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede vÌrk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

🎙️🎧 Podcast 16│Internet Quick Fixes • Basic Internet Troubleshooting

If you are an aspiring call center representative, it's very like that you'll work for a telecommunications company. These type of accounts are ubiquitous; for that reason, it's very important for your know basic troubleshooting vocabulary and steps to connect internet connectivity issues.

In this lesson, you'll recognize the following internet quick fixes:

1. Power Cycle

2. Cancel Location (Tower Refresh)

We'll explain it so you can use them in a roleplay scenario in which you might have to roleplay it with an account manager or with recruiter.

Follow us on social media:

⁠⁠⁠Official YouTube ⁠⁠⁠

⁠⁠⁠https://www.youtube.com/channel/UCZK8sf1tpwq4k1ieEmBVS5w

#troubleshooting

#internetissues

#powercycle

#towerrefresh

#quickfix

#T-mobile

#Alorica

#callcenter

  continue reading

31 episoder

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