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Bonus: How Payne Glasses Enhances Their Customer Experience with iAdvize AI (Listen and get a FREE Pair of glasses!)

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Manage episode 439374675 series 2899866
Indhold leveret af DTC Newsletter and Podcast and DTC Newsletter. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af DTC Newsletter and Podcast and DTC Newsletter eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Hello and welcome to the DTC Podcast. Today, we're exploring the transformative role of AI in customer experience with two industry experts: Mike de la Cruz, President of iAdvize, and Katie Himes, CX Lead at Payne Glasses.

Experience iAdvize Yourself (and Get Yourself a FREE Pair of Glasses)

https://www.iadvize.com/DTC

In this episode, we discuss how brands can harness AI to improve customer interactions, drive engagement, and ultimately boost growth. From integrating AI in a way that maintains a human touch to leveraging real-time data for better customer insights, this conversation is packed with actionable strategies for any DTC brand looking to improve its customer experience.

Key insights include:

How AI can help scale personalized customer interactions.

The balance between automation and human touch in customer service.

Strategies for using AI-driven data to understand and respond to customer needs.

Timestamps:

0:00 - Introduction: AI’s Role in E-commerce

2:30 - Payne Glasses' Challenges Before iAdvize

5:00 - Transforming Customer Experience with AI Chatbots

7:30 - The Future of AI in E-commerce: Predictions and Opportunities

10:00 - Boosting Conversions: Real-World Results with AI

13:00 - How to Experience the iAdvize Chatbot and Special Offer

15:30 - Closing Thoughts: Why Now is the Time for AI in E-commerce

Hashtags:

#Ecommerce #AI #Chatbot #CustomerExperience #DTC #DigitalMarketing #ConversionRate #PayneGlasses #iAdvize #AIAssistant #MarketingTrends #Shopify #OnlineShopping #Podcast #DTCpodcast

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Advertise on DTC - https://dtcnews.link/advertise

Work with Pilothouse - https://dtcnews.link/pilothouse

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

  continue reading

539 episoder

Artwork
iconDel
 
Manage episode 439374675 series 2899866
Indhold leveret af DTC Newsletter and Podcast and DTC Newsletter. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af DTC Newsletter and Podcast and DTC Newsletter eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Hello and welcome to the DTC Podcast. Today, we're exploring the transformative role of AI in customer experience with two industry experts: Mike de la Cruz, President of iAdvize, and Katie Himes, CX Lead at Payne Glasses.

Experience iAdvize Yourself (and Get Yourself a FREE Pair of Glasses)

https://www.iadvize.com/DTC

In this episode, we discuss how brands can harness AI to improve customer interactions, drive engagement, and ultimately boost growth. From integrating AI in a way that maintains a human touch to leveraging real-time data for better customer insights, this conversation is packed with actionable strategies for any DTC brand looking to improve its customer experience.

Key insights include:

How AI can help scale personalized customer interactions.

The balance between automation and human touch in customer service.

Strategies for using AI-driven data to understand and respond to customer needs.

Timestamps:

0:00 - Introduction: AI’s Role in E-commerce

2:30 - Payne Glasses' Challenges Before iAdvize

5:00 - Transforming Customer Experience with AI Chatbots

7:30 - The Future of AI in E-commerce: Predictions and Opportunities

10:00 - Boosting Conversions: Real-World Results with AI

13:00 - How to Experience the iAdvize Chatbot and Special Offer

15:30 - Closing Thoughts: Why Now is the Time for AI in E-commerce

Hashtags:

#Ecommerce #AI #Chatbot #CustomerExperience #DTC #DigitalMarketing #ConversionRate #PayneGlasses #iAdvize #AIAssistant #MarketingTrends #Shopify #OnlineShopping #Podcast #DTCpodcast

Subscribe to DTC Newsletter - https://dtcnews.link/signup

Advertise on DTC - https://dtcnews.link/advertise

Work with Pilothouse - https://dtcnews.link/pilothouse

Follow us on Instagram & Twitter - @dtcnewsletter

Watch this interview on YouTube - https://dtcnews.link/video

  continue reading

539 episoder

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