108. Proving The ROI Of Customer Experience Initiatives With Gregorio Uglioni Doing Customer Experience Right‬ With Stacy Sherman podcast

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Business Stacy Sherman Customerexperience Customerservice Doingcxright Stacysherman Marketing CX Right

Indhold leveret af Stacy Sherman and Doing CX Right®‬. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stacy Sherman and Doing CX Right®‬ eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Doing Customer Experience Right‬ with Stacy Sherman « »
108. Proving the ROI of Customer Experience Initiatives with Gregorio Uglioni

1y ago 27:24

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MP3•Episode hjem

Indhold leveret af Stacy Sherman and Doing CX Right®‬. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stacy Sherman and Doing CX Right®‬ eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

What does it really take to do customer experience right in your organization? How can you get leadership buy-in and prove ROI? Host Stacy Sherman poses these questions to international customer experience leader Gregorio Uglioni, drawing on his in-the-trenches experience across healthcare and banking sectors. You'll hear simple yet powerful ways to build empathy, break silos, and drive measurable CX impact starting small, along with practical tips to “pull people in” through motivation vs. pushing. Take notes, as there are a lot of gems and lessons that you will benefit from in this episode.

Learn more at DoingCXRight.com/podcasts

… continue reading

154 episoder

#Business #Stacy Sherman #Customerexperience #Customerservice #Doingcxright #Stacysherman #Marketing #CX Right

Artwork

108. Proving the ROI of Customer Experience Initiatives with Gregorio Uglioni

Doing Customer Experience Right‬ with Stacy Sherman

published 1y ago

Del

MP3•Episode hjem

Indhold leveret af Stacy Sherman and Doing CX Right®‬. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stacy Sherman and Doing CX Right®‬ eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

What does it really take to do customer experience right in your organization? How can you get leadership buy-in and prove ROI? Host Stacy Sherman poses these questions to international customer experience leader Gregorio Uglioni, drawing on his in-the-trenches experience across healthcare and banking sectors. You'll hear simple yet powerful ways to build empathy, break silos, and drive measurable CX impact starting small, along with practical tips to “pull people in” through motivation vs. pushing. Take notes, as there are a lot of gems and lessons that you will benefit from in this episode.

Learn more at DoingCXRight.com/podcasts

… continue reading

154 episoder

#Business #Stacy Sherman #Customerexperience #Customerservice #Doingcxright #Stacysherman #Marketing #CX Right

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